Rosabeth Moss Kanter The Change Master RSS Feed

Instant Success Takes Time

8:39 AM Wednesday November 12, 2008

"Instant success takes time" is one of my favorite sayings. New products, people, or ideas that appear to burst on the scene unheralded and soar to the top quickly have often been preceded by a long period of preparation, rehearsal, and trial-and-error experimentation.

One of the more mundane differences between perpetual winners and long-term losers among businesses, sports teams, and other organizations is that the winners simply work harder. As I learned from case studies and surveys for my book Confidence, winners are more likely to take the time to keep honing skills and testing ideas in preparation for change. That's not too dramatic or glamorous, but it's among the biggest differentiators.

In contrast, teams or organizations headed for losing streaks lurch from tactic to tactic without any apparent long-term direction. They lack discipline, do not always rely on facts before chasing fads, and panic under pressure. (Sounds a lot like the sudden turns in the U.S. auto industry or John McCain's presidential campaign.)

Those building winning streaks remain calm and professional. Winners learn and experiment in a disciplined manner with a commitment to enduring principles and a long-term purpose that help them be patient on what can be a long road to victory.

Eventual winners have invested in three underpinnings of confidence:

First is accountability. They have faced facts honestly and taken responsibility for their own actions (something noticeably missing in the Wall Street firms that went under).

Second is collaboration. They make allies and partners, not enemies (missing in U.S. actions in the Iraq War and in the global financial system alike).

Last but not least is initiative. They encourage constant small innovations rather than relying only on the occasional blockbuster hit (does that sound like Toyota, now the world's leading auto company?).

In short, winners are not necessarily flashy nor endowed with the hottest new thing; they are simply steady, disciplined, and prepared. They have some "instant successes" but even better, they have fewer outright failures. They bounce back faster from setbacks and can weather attacks because they stand on a firm foundation.

Barack Obama's apparent calm in the face of vitriolic attacks from his opponents came from the confidence of disciplined preparation. His sudden surge in the U.S. polls in early October after many months of running neck-and-neck with his opponent reflects not simply a lift from the dreadful global financial situation but his two years of groundwork that preceded it - the hard work of building a base and staying on a rather unvarying policy course. And as a result, he emerged as the winner.

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Rosabeth Moss Kanter on the discipline behind "Instant Success" from elemental links:
As I've mentioned numerous times, one of the great things about my job is I get to interact with lots of smart, interesting people and organizations. But, odds would be that's not always the case. Once in awhile, I find... More

Tracked on November 13, 2008 15:31

Comments

Re: "organizations headed for losing streaks lurch from tactic to tactic without any apparent long-term direction. They lack discipline, do not always rely on facts before chasing fads, and panic under pressure"

> That describes the latest Treasury & Fed blundering with TARP and the financial mess which is based on non-accountability.

I also like your Toyota innovation reference as a backdrop for the evolutionary events unfolding in Detroit, which are revolutionary, i.e, we are witnessing the end of capitalism, as we have known it.

- Posted by doc holiday 
November 20, 2008 2:25 AM

We are NOT facing the end of capitalism. We are at the threshold of the birth of a new global financial accountability system that will carry us forward for this century and hopefully the next. The world has become one country economically and mankind its rightfull stock holders. The old rules of lies, greed and pilage no longer work as evidenced by the current financial armagedon where the mighty have fallen and are running around like chickens with their heads cut off.

- Posted by Steve 
December 22, 2008 8:34 AM

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Rosabeth Moss Kanter

Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, where she specializes in strategy, innovation, and leadership for change. Her strategic and practical insights have guided leaders of large and small organizations worldwide for over 25 years. The former Editor of Harvard Business Review (1989-1992), Professor Kanter has been named to The Times of London list of the “50 most powerful women in the world”.

Her latest book, SuperCorp: How Vanguard Companies Create Innovation, Profits, Growth, and Social Good, will be published in August 2009. At Harvard, she is chair and director of the Advanced Leadership Initiative, a University-wide faculty group aimed at deploying a leadership force of experienced leaders who can address challenging national and global problems in their next stage of life.

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