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   <title>Umair Haque</title>
   <author>
   <name>Umair Haque</name>
   </author>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/" />
   <link rel="self" type="application/atom+xml" href="http://blogs.harvardbusiness.org/haque/atom.xml" />
   <updated>2009-06-29T18:49:11Z</updated>
   <subtitle>Umair Haque focuses on how next-generation economics demand new approaches to strategy. His posts help managers anticipate and take advantage of these changes.</subtitle>
   <generator uri="http://www.sixapart.com/movabletype/">Movable Type 4.1</generator>


<entry>
   <title>Michael Jackson and the Zombieconomy</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4477</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/jackson.html" />
   
   <published>2009-06-29T15:05:21Z</published>
   <updated>2009-06-29T18:49:11Z</updated>
   
   <summary>
        
              &quot;...Sales of his recordings through Sony&apos;s music unit have generated more than $300 million in royalties for Mr. Jackson since...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Finance" scheme="http://www.sixapart.com/ns/types#category" />
   
   
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      <![CDATA[<p><em>"...Sales of his recordings through Sony's music unit have generated more than $300 million in royalties for Mr. Jackson since the early 1980's."</em></p>

<p>Want to know why we have a <a href="http://vimeo.com/5334937">zombieconomy</a>? Because the beancounters killed the incentives to create real value.</p>

<p>Let's use MJ's tragic death as a mini case-study. <a href="http://www.nytimes.com/2006/05/14/business/yourmoney/14michael.html">$300 million</a> over, for example, 25 years? That's $12 million a year. </p>

<p>I'm deliberately leaving out ads, endorsements, concerts, etc., to focus on the the structural problems in one industry: music.  </p>

<p>If the world's biggest pop star only made $12 million a year from his recordings, why would anyone make serious music? Where did the rest of the money go? Why, straight into record labels' pockets. Did they make better music with it? Nope &#8212; they made Britney and Lady GaGa. And that's how they killed themselves: by underinvesting in quality, to rake in the take.</p>

<p>Wait a second &#8212; that sounds familiar. You can add back in the endorsements, etc. now &#8212; they only double the figure: to about $25 million.</p>

<p>If the world's biggest pop star only made $25 million a year in total, something's very, very wrong. Where's the rest of the money? Why can't a resource as scarce as the King of Pop capture more value?</p>

<p><strong>After all, that's not even mega-rich. </strong></p>

<p>The world's <a href="http://www.ritholtz.com/blog/2009/03/top-hedge-fund-earners/">top hedge fund "managers"</a> regularly pull in hundreds of millions. That's an <em>order of magnitude</em> difference.</p>

<p>No wonder everyone wants to be a banker, investor, or [insert beancounter here]. There's no money left in anything else. </p>

<p>That's the big problem behind the zombieconomy. We don't reward people for creating, growing, nurturing, or even remixing assets. We just reward them for allocating <em>the same old</em> assets. </p>

<p><strong>That 's not an economy: it's just a game of musical chairs. </strong></p>

<p>Hence, no new finance, healthcare, educational, auto, or, yes, music, industry &#8212; for decades. </p>

<p><em>"...Darkness falls across the land<br />
The midnight hour is close at hand<br />
Creatures crawl in search of blood<br />
To terrorize y'alls neighborhood."</em></p>

<p>Indeed. Everytime you look at today's economic landscape &#8212; you should see the Thriller video playing in your head. Because what we've built is a zombieconomy, where little net value is created.</p>

<p>And MJ's death-by-financial-desperation should be a case study in that zombieconomy if ever there was one. Yes, he spent money on absurdly ludicrous stuff. But if top hedge fund managers <a href="http://www.reuters.com/article/fundsFundsNews/idUSN2433543620070824">can do it</a> &#8212; why couldn't the world's most famous singer?</p>

<p>PS &#8212; The ultimate irony? I can't even link to the Thriller video. It's unavailable on YouTube in the UK..."due to copyright restrictions". Lulz. Leave the link in the comments, and fire away with thoughts, questions, etc.</p>]]>
      
   </content>
</entry>

<entry>
   <title>Today in The Zombieconomy</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4383</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/today_in_the_zombieconomy_1.html" />
   
   <published>2009-06-25T13:29:34Z</published>
   <updated>2009-06-25T14:03:48Z</updated>
   
   <summary>
        
              Psst &#8212; want to know why our capital markets don&apos;t work? Because &quot;investors&quot; are mostly agitpropagandists, seeking a more and...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Financial crisis" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Psst &#8212; want to know why our capital markets don't work? Because "investors" are mostly agitpropagandists, seeking a more and more ephemeral <a href="http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/5614073/Hedge-fund-managers-betting-Twitter-will-give-them-an-edge-in-rapid-trading.html">informational edge</a> &#8212; instead of analyzing companies better.</p>

<p>Just like food companies no longer produce real food &#8212; but <a href="http://www.nytimes.com/2009/06/23/health/23well.html">the experience of having eaten food</a>.</p>

<p>Just like the media industry dumped durable, high-quality content, like analysis and reporting &#8212; in favour of disposable, <a href="http://www.guardian.co.uk/lifeandstyle/2009/jun/24/magazines-media-aniston-jolie-pitt">low-cost entertainment</a>.</p>

<p>Just like venture investors are investing in...<a href="http://games.venturebeat.com/2009/06/24/in-recession-social-gaming-comes-of-age/">minigames</a> &#8212; instead of launching a wave of 21st century industrial revolutions in energy, finance, education, and healthcare.</p>

<p>Welcome to the Zombieconomy &#8212; want fries with that layoff?</p>]]>
      
   </content>
</entry>

<entry>
   <title>A Modest Proposal to Subsidize the Tall</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4382</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/tall.html" />
   
   <published>2009-06-25T12:35:41Z</published>
   <updated>2009-06-25T21:16:15Z</updated>
   
   <summary>
        
              Profs Mankiw and Weinzierl ask: should we tax the tall?. Here is a modest proposal in answer to their question....
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Finance" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Profs Mankiw and Weinzierl ask: <a href="http://www.voxeu.org/index.php?q=node/3651">should we tax the tall?</a>. Here is a modest proposal in answer to their question.</p>

<p>Should we tax the tall? No! </p>

<p>We should subsidize them. That is what I have determined after a desperate all-night review of 400 years of economic history. Capital flows to wherever it is most productive, according to Friedman's interpretation of Hayek's interpretation of Mill's interpretation of Ricardo's interpretation of Adam Smith. Ergo, benefits must be flowing to the tall because they are the most productive: QED.</p>

<p>So once <span style="font-style:italic;">even more</span> capital does flow to the tall, they will &#8212; because they are more productive &#8212; unleash radical innovations the likes of which have never been seen before. Those innovations, my theories suggest, will "trickle down" to the rest of us.  </p>

<p>General purpose technologies, new capital markets, flying cars, Jimmy Choo jetpacks, Mars Landers &#8212; economic logic suggests clearly and indubitably that only the tall can provide them at the lowest cost to society. And so, you, I, and the <a href="http://dunndesigns.files.wordpress.com/2008/10/wm-ss-fat-guy.jpg">fat short dude</a> down the hall will all inevitably be better off. Or, at least, no one will be worse off. </p>

<p>Is it any coincidence that the average master of the universe hedge fund manager &#8212; powerboat, summer in the Hamptons, Enzo with multiple supermodels in the passenger seat, Geithner on speed-dial &#8212; is at least <span style="font-style:italic;">3 inches</span> taller than the median? Is it any coincidence that the most visionary, awesome investors are <a href="http://www.amazon.co.uk/EBoys-Backed-Webvan-Billion-dollar-Start-ups/dp/1587991357">also the tallest</a>? The data seem to confirm the model; the null hypothesis can be rejected.</p>

<p>I say: <a href="http://en.wikipedia.org/wiki/They_shall_not_pass">no pasaran</a>! No longer should capital flow to the average height, the less than tall, and, most perversely, the short. This gross inequity must be redressed,  or else: the market will be distorted. Capital will be misallocated, trade will wither, the economy will stutter, people will starve, and all will suffer. Do you really want the Rwandans to be worse off than they already are? </p>

<p>The revolution starts here. As a person, unfortunately, of average stature, I accept the sacrifice the economics demands I make for the greater good. I will be donating 20% of my income to Shaquille O'Neal.</p>

<p>**</p>

<p>OK. The real point is this. The question isn't: should we tax the tall?</p>

<p>If we accept that benefits disproportionately flowing to tall people purely because of their height <em>is</em> inequitable, the question becomes: <em>how</em> should we tax the tall &#8212; or, conversely, subsidize the short? If taxing the rich is ethically challenging, the obvious next solution is to subsidize the short &#8212; and guess what? </p>

<p>We already do. Society subsidizes short people every second of every day, by making special allowances for them in movie theaters, bathrooms, and on public transport. Why? Because most of them are called<span style="font-style:italic;"> "kids."</span></p>]]>
      
   </content>
</entry>

<entry>
   <title>Tehran 2.0</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4356</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/revolution.html" />
   
   <published>2009-06-21T22:40:28Z</published>
   <updated>2009-06-23T18:08:17Z</updated>
   
   <summary>
        
              Dear Ayatollah Khamenei, Welcome to the 21st century. Here&apos;s what you&apos;re up against. &quot;If one voice can change a room,...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Politics" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Social media" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Dear <a href="http://en.wikipedia.org/wiki/Ali_Khamenei">Ayatollah Khamenei</a>,</p>

<p><a href="http://search.twitter.com/search?q=Neda+OR+%23neda">Welcome to the 21st century</a>. </p>

<p>Here's what you're up against.</p>

<p><em>"If one voice can change a room,<br />
then it can change a city,<br />
and if it can change a city, it can change a state,<br />
and if it can change a state, it can change a nation,<br />
and if it can change a nation, it can change the world."</em></p>

<p>Who said that? Your antithesis: <a href="http://www.communityguy.com/1929/one-voice-can-change-the-world/">Barack Obama</a>.</p>

<p>He launched the <a href="http://blogs.harvardbusiness.org/haque/2008/11/obamas_seven_lessons_for_radic.html">first political revolution</a> of the 21st century. <strong>And you're <a href="http://www.youtube.com/results?uploaded=w&orig_query=tehran&search_type=videos&search_sort=video_date_uploaded&search_query=tehran+2009">facing the second</a>. </strong></p>

<p>You're the Supreme Leader, so I guess you probably think you hold all the cards. The problem is that it's the last hand of the last game &#8212; ever.</p>

<p>Here's what you're up against: <strong><a href="http://somesso.com/blog/2009/06/video-umair-haque-on-what-business-can-learn-from-politics-20/">the new economics of organization</a>.</strong></p>

<p>You command and control. <strong>The opposition self-organizes.</strong></p>

<p>Your advantage is force. <strong>The opposition's is resilience.</strong></p>

<p>You had a strategy &#8212; to maintain power. <strong>The opposition has a purpose &#8212; to <a href="http://shooresh1917.blogspot.com/">change the world</a>.</strong></p>

<p>You divide and conquer. <strong>The opposition links and unifies.</strong></p>

<p>You wield thin power &#8212; violence. <strong>The opposition wields thick power &#8212; <a href="http://www.telegraph.co.uk/news/worldnews/middleeast/iran/5588198/Mir-Hossein-Mousavi-ready-for-martyrdom-as-Iranians-defy-Supreme-Leader.html">belief</a>.</strong></p>

<p><em>If one voice can change a room &#8212; then it can change the world. </em></p>

<p>What does that really mean?</p>

<p><strong>There is nothing more asymmetrical than an ideal</strong>. In the right hands, an ideal is a weapon more potent than any club, gun, or bomb. It can turn two nerdy computer science PhDs at Stanford into <a href="http://www.wired.com/wired/archive/13.08/battelle.html">corporate titans</a>. It can turn an <a href="http://www.facebook.com/barackobama">unknown junior senator</a> into the President of the United States. </p>

<p>And it can, just maybe, turn an inconsequential 140 character messaging service into a tool that <strong><a href="http://mashable.com/2009/06/16/twitter-iran/">helps revolutionize a state</a>.</strong></p>

<p>The opposition has many ideals: liberty, equality, justice, hope. </p>

<p>Where are yours? That's the dilemma you face.</p>

<p><strong>The revolutionaries' day might not be today</strong>. In fact, it probably won't be, unless the opposition finds their <a href="http://garysick.tumblr.com/post/127559367/mousavis-new-revolutionary-manifesto">own Obama</a>. But this day is important, historical, prescient. Because &#8212; just as Obama's nomination marked the end of the 20th century in America &#8212; <strong>it surely marks the beginning of the end of the 20th century in Iran.</strong></p>

<p>Which reminds me. You know what? If you were ever to find yourself in the middle of organizing a 2.0 political movement in, say, Tehran...the talk linked to above might be<em> exactly what you need to get started</em>. </p>

<p>Yes, Tehran &#8212; we can.</p>

<p>Love,</p>

<p>Umair and the Edge Economy Community</p>

<p>PS &#8212; If you really want to understand the difference between 20th century strategy and <a href="http://blogs.harvardbusiness.org/haque/2009/06/twitter_2.html">21st century strategy</a> &#8212; <a href="http://blog.twitter.com/2009/06/down-time-rescheduled.html">read this</a>. And reflect on how it's <em>exactly the opposite</em> of what most businesses would do. Much love to the Twitter crew for standing up for <em>their</em> ideals.</p>]]>
      
   </content>
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<entry>
   <title>The Case for Constructive Capitalism </title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4313</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/the_case_for_constructive_capi.html" />
   
   <published>2009-06-15T17:11:18Z</published>
   <updated>2009-06-16T13:40:55Z</updated>
   
   <summary>
        
              &quot;Gas-guzzling S.U.V.&apos;s, cigarette boats, no-income mortgages and private jets should be relegated to the junk heaps of history, or better...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Financial crisis" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p><em>"Gas-guzzling S.U.V.'s, cigarette boats, no-income mortgages and private jets should be relegated to the junk heaps of history, or better yet, put in a museum dedicated to never forgetting the greed and avarice that led us so far astray."<br />
</em><br />
Who wrote this incendiary paragraph? Che Guevara's alter ego, perhaps &#8212; or maybe the ghost of Karl Marx? Nope &#8212; one of the authors was William Cohan, a former MD at JP Morgan and eminent financial observer, in the <a href="http://www.nytimes.com/2009/06/08/us/politics/08team.html">op-ed page of the NYT</a>. It echoes my recent posts on "<a href="http://blogs.harvardbusiness.org/haque/2009/05/unnovation.html">unnovation</a>," where I used <a href="http://blogs.harvardbusiness.org/haque/2009/06/hummer.html">the Hummer</a> as an example.</p>

<p>So if a snot-nosed kid like me and an <em>eminence grise</em> like Cohan both agree on the need for a better kind of capitalism &#8212; why are we <a href="http://www.nakedcapitalism.com/2009/06/team-obama-con-game-gets-official.html">making little progress towards building it?</a> </p>

<p>I've thought long and hard for the last three to four years about <a href="http://www.google.com/search?hl=en&client=safari&rls=en-us&q=site%3Awww.bubblegeneration.com+macropocalypse&btnG=Search&aq=f&oq=&aqi=">a better kind of capitalism</a>. Lately, <a href="http://www.havasmedialab.com/">my lab</a> has been holding workshops about Capitalism 2.0 for blue-chip corporates, top-tier investors, radical innovators, and major international organizations alike. Here's what we've been discussing.</p>

<p><strong>We can't build a better tomorrow unless we understand the root causes of today's crisis.</strong> <br />
So much for <a href="http://en.wikipedia.org/wiki/Green_shoots">green shoots</a>. The unintended consequence of bailouts by the dozen is that <a href="http://www.bloomberg.com/apps/news?pid=20601068&sid=ajgF6O.jq4E0">bond markets are beginning to revolt</a>. As yields get pushed up, all the quantitative easing in the world won't be able to put the economy back together again. Growth is &#8212; yet again &#8212; being thwarted. </p>

<p>Why this failure in solutions? Regulators and bankers seem stuck, endlessly debating the root cause of today's ongoing crisis. Is it a liquidity crisis, a solvency crisis, a crisis of trust? It is all of the above &#8212; yet, at root, none of the above. The <em>real </em>crisis is deeper, and more foundational.</p>

<p><strong>Capitalism 1.0 wasn't built to last.</strong> <br />
Today's crisis is one of <em>institutions</em>. That's institution not as in "organization," but institution as in rule to follow, or, better yet, <em>ideal </em>to strive for. The institutions, or ideals, at the heart of Capitalism 1.0 &#8212; exploitation, tyranny, domination, war, to name a few &#8212; are great if the economy's goal is to create the illusion of profit (hi, Wall Street). But they are toxic and self-destructive if its goal is to make <em>people </em>better off. Capitalism 1.0 is best at creating "thin" value &#8212; brittle, often illusory, and ultimately unsustainable value.</p>

<p><strong>A new generation of revolutionaries is building a better kind of capitalism from the ground up: Constructive Capitalism.</strong> <br />
Constructive capitalism is "better" in a tightly defined economic sense. It redefines the value equation at the heart of capitalism. It is built on a better economics that creates "thicker" value: value that's meaningful to humans &#8212; not just value that pumps up spreadsheets, computer models, and bonsues.</p>

<p><strong>Like yesterday's revolutionaries ignited an industrial revolution, so today's revolutionaries are igniting an institutional revolution.</strong><br />
Today's revolutionaries have all discovered that in the 21st Century, innovation itself needs innovation. Today's most radical innovations aren't product, process, or even business model innovations: they are institutional innovations. </p>

<p><strong>The last people to know about a revolution are usually the overthrown.</strong> <br />
The institutional happening is hiding in plain sight: its happening right under your nose. Who are these new revolutionaries? Some of these are classic radical innovators: asymmetrical competitors like Threadless, Apple, and Google. But many of them are the unlikeliest of revolutionaries: Wal-Mart, Nike, and Starbucks, to name just a few. Yet, all have one thing in common: they are working away quietly, patiently, yet disruptively: to reconceive a better kind of economics from the ground up. </p>

<p>Strategy 2.0 is about learning to play by the rules of "Constructive Capitalism." Want to master <a href="http://blogs.harvardbusiness.org/haque/2009/01/a_users_guide_to_21st_century.html">21st Century economics</a>? Then ask yourself: what good, today, is mere cost advantage, differentiation, or value chain control? For Target, Motorola, and Microsoft, respectively, the answer is: no good at all. In contrast, as today's radical innovators reinvent better economics built on more valuable ideals, they are discovering fresh, new, often explosive sources of advantage &#8212; which differ radically from yesterday's tired and tapped-out sources of advantage.</p>

<p>How can you start playing by the rules of a better kind of capitalism? My rules are detailed in two presentations <a href="http://vimeo.com/3204792">here</a> and <a href="http://next.sevenload.com/watch?v=0N8sr9t">here</a>. They're not the only rules, or even the best rules &#8212; but they are a starting point for exploring a more authentic kind of value creation.<br />
</p>]]>
      
   </content>
</entry>

<entry>
   <title>Wonga, Redux</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4292</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/wonga_redux.html" />
   
   <published>2009-06-09T18:25:26Z</published>
   <updated>2009-06-09T23:47:46Z</updated>
   
   <summary>
        
              So, Wonga reached out to me on Twitter and asked if I&apos;d sit down for a chat with their CEO...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Strategy" scheme="http://www.sixapart.com/ns/types#category" />
   
   
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      <![CDATA[<p>So, Wonga reached out to me on Twitter and asked if I'd sit down for a chat with their CEO regarding some of the issues we discussed in <a href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html">my post</a>.</p>

<p>I think that's really cool, so kudos to Wonga for doing it.</p>

<p>Let me add a note about <a href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html">the Wonga post</a>. It was a harsh post. Maybe, on reflection, a bit too harsh. I let it stand, though, because I think it's critical for us to discuss this stuff. Surfing around, I couldn't find any substantive discussion of Wonga's business model or strategy. </p>

<p>I said at the end of the post: feel free to prove me wrong. There were a handful that of comments that were  <a href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html#c048331">personal attacks</a>, with zero substance. But many of you raised very good points in defence of Wonga's strategy and business model (like <a href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html#c048330">this comment by Charlie</a>).</p>

<p>Who's "right"? That's not the point. </p>

<p>The point is <em>deliberation</em>. We've got to think about this stuff. The real danger is too little discussion and debate &#8212; because the result is groupthink. What killed finance, GM, the Gap? What's the real driving force behind <a href="http://blogs.harvardbusiness.org/haque/2009/04/ideacast_the_zombieconomy.html">the zombieconomy</a>? Challenging the status quo is something that we feel too uncomfortable doing.</p>

<p>So what's my response to the comments? </p>

<p>Simple. I think Ethan got the <a href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html#c048353">point of the post</a> best. It wasn't about Wonga <em>ex nihilo</em>. It was about Wonga's investors, and their lack of strategic imagination. And it was about our economy, and its lack of leadership. Wonga was a metaphor for those themes &#8212; which are the real key takeaways.</p>

<p>No, I haven't changed my mind: I still think Wonga's business model and strategy are value (and values) destructive. But that Wonga wants to chat is, like I said, cool. So I'll let you know what happens at the meeting!</p>

<p>Thanks to everyone for the comments &#8212; I really enjoyed the discussion. Fire away in the comments if you've got stuff you want Wonga and I to discuss.<br />
</p>]]>
      
   </content>
</entry>

<entry>
   <title>The Worst Business Model in the World (And What You Can Learn From It)</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4284</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/wonga.html" />
   
   <published>2009-06-08T18:14:58Z</published>
   <updated>2009-06-09T13:34:02Z</updated>
   
   <summary>
        
              So there I was, surfing the web, when I came across this awesome little company called Wonga. What does Wonga...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Decision making" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Innovation" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>So there I was, surfing the web, when I came across this awesome little company called <a href="http://www.wonga.com">Wonga.</a> What does Wonga do? It makes short term loans, like "payday" loans. At a 2689% APR. In case you're interested, that's 66 pounds worth of interest on a 200 pound loan...in just 30 days. </p>

<p>Wow! <a href="http://forums.moneysavingexpert.com/showthread.html?t=1500231">What a business model</a>. I thought: hey, maybe I can do a little angel investment. But the big guys had already beat me to the punch. Three top venture funds are <a href="http://www.growthbusiness.co.uk/news/fundraising-deals/1050902/eightfigure-sum-for-wongacom.thtml">already investing</a> in Wonga.</p>

<p>What vision! I thought investors were wasting time on stuff like fixing global healthcare and building a better transportation infrastructure. Boy, was I wrong. Investing in 3000% interest rates in the middle of a debt crisis &#8212; that's so smart, it hurts. </p>

<p>So I thought up four more awesome businesses for venture and private equity guys to consider.</p>

<ul>
	<li>A global marketplace for people to sell their organs. It's like eBay meets ER. </li>
	<li>A social network for nuclear arms trading. Think Facebook for Mugabe and Musharraf.</li>
	<li>A community for <a href="http://en.wikipedia.org/wiki/Human_smuggling">coyotes</a> to trade tips about people smuggling. My analysis suggests 200% margins in this business.</li>
	<li>(And this is my personal favorite) I'll hire five guys from my gym. We'll charge local businesses <em>not</em> to intimidate them. You can't lose with this one!!</li>
</ul>

<p>So I want <a href="http://ricksegal.typepad.com/pmv/2007/01/the_liquidity_p.html">liquidity preference</a> on the last one, too &#8212; OK?</p>

<p>***<br />
OK. Let's discuss Wonga seriously. </p>

<p>John Cleese, Gargamel, and Dr. Evil put together couldn't' dream up a more absurd situation than Wonga meets venture capital in 2009. Why not?</p>

<p><strong>Today, we're about halfway through the biggest debt crisis for a century. For three top venture funds to invest in an ultra-high rate lender in this macroeconomic context beggars belief. </strong></p>

<p>It is a breathtakingly poor choice: an <em>economically, strategically, competitively, and ethically</em> bankrupt choice to make. And, ultimately, it's a small but perfect example of how a deep, sweeping lack of leadership has consistently led decision-makers to those bankrupt choices &#8212; building a zombieconomy instead of shared prosperity. </p>

<p>Here's the score.</p>

<p><strong>Wonga is an economically bankrupt investment.</strong> Authentic innovations create real economic gains. Like Hummers and McMansions, Wonga is an <a href="http://blogs.harvardbusiness.org/haque/2009/05/unnovation.html">unnovation</a>: it offers no gains to efficiency or productivity. That's because it is designed to extract value &#8212; not create it. From an economic point of view, Wonga's about as valuable as my old shoes (and I don't mean my <a href="http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=200340987676">Jordans</a>). It is, in a nutshell, the game of musical chairs that caused the global economy to melt down. And that's always a startlingly poor choice to make, because... </p>

<p><strong>Wonga is a strategically bankrupt investment.</strong> Think Wonga's a great business, regardless? Think again. The world is deleveraging. Consumption is slowing. Taxes are about to rise wallopingly. Interest rates are rising. In this context, Wonga isn't likely to prosper. <a href="http://blogs.harvardbusiness.org/haque/2009/01/a_users_guide_to_21st_century.html">21st Century economics</a> demands a kind of better business &#8212; not because it's nice, but because, it's a matter of survival. For example, in a recession this deep, how long do you think <a href="http://forums.moneysavingexpert.com/showthread.html?t=1667199">Wonga's delinquency rate</a> will stay below high double digits?</p>

<p>What are the kinds of businesses 21st Century economics demand? Read on.</p>

<p><strong>Wonga is a competitively bankrupt investment</strong>. Interestingly, Wonga's backers think Wonga's disruptive. Is it?</p>

<p>Wonga's about as disruptive as a zit. In fact, it's the opposite of disruptive: it's going to <em>get</em> disrupted. Here's why. Unscrupulous lenders have been offering the poor 3000% APRs since the beginning of time. It's not new, interesting, or better. 21st Century economics demand real disruption in spades &#8212; and because it's more of the same old, Wonga is wide open to it. Here are five ways Wonga will get disrupted &#8212; which are also five businesses better investors will inevitably fund: </p>

<ol>
<li>Offering low-grade borrowers disruptively lower interest. 
<li>Offering low-grade borrowers disruptively longer durations. </li>
<li>Offering low-grade borrowers disruptively less risky debt (for example, debt pooled across p2p lenders, as in a credit union).</li> 
<li>Offering low-grade borrowers disruptively better monitoring and accountability mechanisms (as in microfinance).</li> 
<li>Offering low grade borrowers disruptively less risky portfolios (ie: personal credit default swaps and credit insurance). </li>
</ol>

<p>To <em>make</em> better stuff, we must strive to <em>be</em> better. But Wonga can't, because...</p>

<p><strong>Wonga is an ethically bankrupt investment.</strong> Venture investors have a duty to create value for their limited partners &#8212; but not by subtracting value from others. Think piracy's theft? What about usury? Though Wonga argues that it tries to help lenders, it can never do so sustainably. Why? The problem is in the DNA &#8212; Wonga's incentives are perverse. The <em>less</em> you can pay off your original loan, the <em>more</em> we profit. In turn, Wonga cannot act for the common good &#8212; whether it wants to or not.</p>

<p><strong>Venture money flowing into Wonga is not an investment &#8212; it's a misallocation. </strong>It is a morally, strategically, and economically bankrupt misallocation of capital to it's least productive &#8212; and most destructive use. And it is misallocations exactly like Wonga that caused the economy to come to a grinding halt.</p>

<p><strong>Today's lack of leadership is the result of economic nihilism. </strong> The leadership problem that leads to investments like Wonga is present across industries. It is the <em>direct</em> result of economic nihilism: the belief that we can profit, even though you are worse off. And it's exactly what's behind Wonga: create zero value, book maximum profit.</p>

<p><strong>What can you learn from the worst business model in the world?</strong> Simple. Don't make toxic stuff that's bad for people. Make awesome stuff that makes humans meaningfully better off. </p>

<p>All we have to do is ask: wait a minute &#8212; <em>isn't cramming people down with toxic debt how we got into this mess</em>? Has the venture community learned anything about 21st Century economics? Are they living on the same planet as the rest of us? </p>

<p><strong>The story of Wonga and its investors is really the story of our economy and its leaders.</strong> And that story is really the story of the <a href="http://blogs.harvardbusiness.org/haque/2009/01/davos_discussing_a_depression.htm">industrial era's "dumb growth."</a> All those stories are  telling us: capturing value from people is easy. But the rarest and most valuable capability in the world is creating authentic, meaningful value for people.</p>

<p>That's it for now. Commenters, feel free to convince I'm wrong as can be on this one. Or, better yet, suggest even more "value-creating" next-gen businesses for VCs to invest in.</p>]]>
      
   </content>
</entry>

<entry>
   <title>Twitter&apos;s Ten Rules For Radical Innovators</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4268</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/twitter_2.html" />
   
   <published>2009-06-05T13:26:28Z</published>
   <updated>2009-06-05T15:11:03Z</updated>
   
   <summary>
        
              Welcome to Twittermania. First it was Oprah &#8212; now Ev and Biz are on the cover of Time. Is the...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Innovation" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Technology" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Welcome to Twittermania. First it was Oprah &#8212; now <a href="http://twitter.com/ev">Ev </a>and <a href="http://twitter.com/biz">Biz</a> are on the <a href="http://www.time.com/time/business/article/0,8599,1902604,00.html">cover of Time</a>. </p>

<p>Is the hype justified? Yup: Twitter isn't just changing how we communicate &#8212; it is changing how we <em>innovate</em>.</p>

<p><strong>Twitter is one of the world's most radical management innovators. </strong> It's revolutionary because it brings 21st Century DNA roaring raucously to life: it is a living expression of the new principles of organization and management <a href="http://discussionleader.hbsp.com/haque/2008/11/detroits_6_mistakes_and_how_no.html">we've been discussing</a>.</p>

<p>Here are Twitter's ten rules for radical innovators (which have, just maybe, had <a href="http://www.bubblegeneration.com/2007/07/deal-note-twitters-nonexistent-business.cfm">a bit of influence</a> when it comes to Twitter).</p>

<p><strong>1. Ideals beat strategies. </strong>What <a href="http://www.google.com/search?client=safari&rls=en-us&q=twitter+business+model&ie=UTF-8&oe=UTF-8">infuriates people</a> most about Twitter is that it seems to have no plan, scheme, or angle. "Hey, Twitter" say the pundits: "don't you know the business of business is to profit, by any means necessary?"</p>

<p>They're as wrong as Dubya was about Iraq. The business of business is to create value &#8212; and that's why Twitter's not playing the tired, old game of value extraction. It is trying, instead, to create a more authentic kind of value &#8212; and to do that, you need ideals. Twitter pursues its ideals &#8212; <a href="http://next.sevenload.com/watch?v=0N8sr9t">democracy, peace, equity</a> &#8212; with the quiet intensity of a true revolutionary.  </p>

<p><strong>2. Open beats closed. </strong>Anyone can use Twitter, make friends with anyone else on Twitter, and read anyone else's Tweets, unless they're locked. <a href="http://twitter.com/Oprah">Here's Oprah</a>, for example. Openness is important because it unlocks 21st Century economics &#8212; the new economics of interdependence.</p>

<p>What are the new economies that Twitter unlocks? See the next three points.</p>

<p><strong>3. Connection beats transaction.</strong> In the 20th Century, what was viral was mostly the flu. Today, Twitter is the master of <em>viral economies</em>. I got this awesome link from you got it from he got it from them. In the 21st Century, virality can make many different kinds of value activities significantly more efficient and productive. Today, viral economies pass links and messages from person to person. What will they pass tomorrow &#8212; cars, jobs, houses? </p>

<p><strong>4. Simplicity beats complexity.</strong> Twitter has also mastered what I call <em>economies of pain</em>. Twitter's bozo-proof: even <a href="http://twitter.com/aplusk">Ashton Kutcher</a> can use it. Apple, Google, now Twitter: all know that  extreme simplicity is economically powerful because without it, network members never connect in the first place.</p>

<p><strong>5. Neighborhoods beat networks.</strong> Twitter's network effects don't feel much like standard ones. I can subscribe to your feed, yet you don't have to subscribe to mine &#8212; times millions. What's going on here? Twitter realizes <em>neighborhood effects</em>, not just network effects: complex sets of intersecting, overlapping, mutually reinforcing network effects. Oprah's followers are a neighborhood, and so are Ashton's. You can benefit from joining many of these  neighborhoods &#8212; not just one larger network. </p>

<p><strong>6. Circuits beat channels.</strong> Twitter isn't building a new media channel. It's turning yesterday's channel into a circuit. Oprah doesn't broadcast to you: rather, the innovation is that you can talk to her, you can talk to your friends about her, she can talk to all of you, and anyone can talk to everyone. Twitter has dropped a neutron bomb of real-time feedback into the heart of media: yesterday's inert, rigid channel becomes a flexible, ever-shifting, reconfigurable set of circuits instead. Efficiency is gained &#8212; and monopoly is vaporized &#8212; as demand coalesces around supply, and vice versa.</p>

<p><strong>7. Laziness beats business.</strong> Twitter hasn't rushed to cram a "business model" down peoples' throats. Instead of back-slapping each other after cutting deals, the Twitter guys are lazy. Why? They're waiting to play, experiment, see what offers utility, creates value, and makes people truly better off. Business is too busy, most of the time, to care about any of that. Laziness says: "business models happen."</p>

<p><strong>8. Public beats private. </strong>Tweets are, by default, public. Not only can you message Oprah &#8212; but your messages to Oprah are public. Why is that important? Imagine, for a second, if banks had been run by Tweet instead of by executive suite: would Wall Street have been able to loot its depositors silly? Nope. Authentic value doesn't hide in the shadows. </p>

<p><strong>9. Messy beats clean.</strong> <a href="http://www.wildapricot.com/blogs/newsblog/archive/2008/03/11/an-introduction-to-twitter-hashtags.aspx">Hashtags</a> and @s, Time notes, weren't invented by Twitter - they were the result of people playing with Twitter. Twitter is messy &#8212; people can use it in uncontrolled ways &#8212; and that messiness means Twitter has better ideas faster than, for example, Facebook.</p>

<p><strong>10. Good beats evil.</strong> To create a better kind of value, you've got to strive to be better. Authentic value doesn't flow from evil &#8212; it flows from good. What's evil about media? Saturation bomb ads, of course. And Twitter neither advertises nor accepts orthodox ads. Twitter, ultimately, is trying to conceive a better kind of advertising &#8212; and it can never do so if its already made a deal with the devil.</p>

<p>These are my rules &#8212; but they're far from the only ones, or even the best ones. Are there more you want to add? Fire away in the comments with additions, subtractions, or multiplications.</p>]]>
      
   </content>
</entry>

<entry>
   <title>How Not to Hummer Your Business</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4262</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/hummer.html" />
   
   <published>2009-06-03T10:00:47Z</published>
   <updated>2009-06-03T14:37:22Z</updated>
   
   <summary>
        
              How does unnovation happen, anyways? Why does the zombieconomy churn out unnovation as reliably as Lady Gaga churns out bad...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Financial crisis" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Innovation" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>How does <a href="http://blogs.harvardbusiness.org/haque/2009/05/unnovation.html">unnovation</a> happen, anyways? Why does the zombieconomy churn out unnovation as reliably as Lady Gaga churns out <a href="http://www.theinsider.com/galleries/2014423_Style_Profile_Lady_Gaga">bad outfits</a>? </p>

<p>Simple: it seduces with easy profits today &#8212; but only at the hidden expense of tomorrow. That's what I've referred to as a <a href="http://next.sevenload.com/watch?v=0N8sr9t">crisis of nihilism</a>. </p>

<p>SUVs were a classic unnovation &#8212; witness <a href="http://news.bbc.co.uk/1/hi/business/8080349.stm">Hummer's recent sale by GM</a>. So let's use James Kwak asking <a href="http://baselinescenario.com/2009/06/02/help-why-are-suvs-more-profitable/">why SUVs are more profitable</a> to illustrate how to innovate, instead of unnovate.  </p>

<p>James is asking the wrong question. The right question isn't whether SUVs are "more profitable". It is: how much value do they (really) create?</p>

<p><strong>SUVs were "more profitable" in the same way that most durable goods are</strong>: margins were higher at higher prices, reflecting less competition (and less elastic demand). Think, for example, Sub-Zero fridges. That's why Detroit chased the SUV with such abandon: facing hypercompetition in markets for smaller cars, the SUV was seen as a kind of holy grail of profit.</p>

<p>But that was the small, near-term picture. In the big picture, there were many different forces affecting profitability. </p>

<p><strong>SUVs are "less profitable" over time. </strong>What is the half life of VW Beetle? We're not sure &#8212; it's still going. What was the half life of the Hummer? Less than a decade. </p>

<p>Why? It wasn't just because the SUV market got crowded by imitators. </p>

<p><strong>SUVs were "more profitable" because society subsidized them</strong>. SUV owners emit more carbon, but paid proportionally less for it. Today, that's changing. Conversely, in a world where oil prices are endlessly volatile, gas taxes are on the horizon, etc., SUVs begin to internalize some of their social costs, and their expected cost of ownership goes up.</p>

<p><strong>SUVs were "more profitable" because neither Detroit nor the capital markets counted opportunity cost.</strong> What was the opportunity cost of SUVs for Detroit? Simple: making authentically innovative cars &#8212; renewably powered, awesomely designed, carefully crafted cars people wanted, enjoyed, and loved. SUVs are more profitable only in the same way that selling your kidneys might be. </p>

<p><strong>Detroit is self-destructing because it produces unnovative cars.</strong> They were profitable in the near-term, thanks to the last vestiges of Detroit's historical market power. Yet, by failing to answer the challenge of creating authentic value, Detroit has destroyed its own ability to innovate <em>for</em> the long-term.</p>

<p>The crisis of nihilism means: the numbers we utilize to make decisions today don't reflect economic reality. It's as true for banks as it is for cars. The Hummer is an economic weapon of self-destruction, for society, people, the environment, and, of course, auto-makers &#8212; yet, because it was chasing near-term "profit", instead of authentic value, GM kept churning them out <em>even</em> as it faced a battle for its own survival. </p>

<p><strong>To not fall into the Hummer trap, think constructively &#8212; how will you build a better tomorrow?</strong> If Detroit had asked itself: "how will we build a better tomorrow?", it might have understood the economics behind the numbers. It might have striven to innovate instead of unnovate, by creating authentic, meaningful value. </p>

<p>But Detroit never asked itself that question. The result? Like most industries (hi, Wall Street), Detroit saw only numbers. That's how it was seduced into unnovation &#8212; all the way into oblivion. </p>

<p>Fire away in the comments with questions, criticisms, or thoughts &#8212; I'll try and sum up responses from our various Detroit posts this week.</p>]]>
      
   </content>
</entry>

<entry>
   <title>How Would You Reconceive GM for the 21st Century?</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4251</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/06/gm.html" />
   
   <published>2009-06-01T20:56:11Z</published>
   <updated>2009-06-01T23:21:08Z</updated>
   
   <summary>
        
              It&apos;s the eve of destruction for a global icon: GM is bankrupt. What should rise from its ashes? We had...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Recession" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Strategy" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>It's the eve of destruction for a global icon: <a href="http://www.nytimes.com/2009/06/02/business/02primer.html?ref=business">GM is bankrupt</a>.</p>

<p>What should rise from its ashes?</p>

<p>We had a great discussion about it &#8212; months ago. Here are the <a href="http://discussionleader.hbsp.com/haque/2008/11/detroits_6_mistakes_and_how_no.html">new strategic principles</a> that tomorrow's auto industry &#8212; and every industry &#8212; should be built on.</p>

<p>Fire away in the comments with fresh thoughts, questions, or comments.</p>]]>
      
   </content>
</entry>

<entry>
   <title>Is Your Innovation Really Unnovation?</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4219</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/05/unnovation.html" />
   
   <published>2009-05-27T15:26:41Z</published>
   <updated>2009-05-28T13:51:03Z</updated>
   
   <summary>
        
              Innovation, today, is the most vital and impor &#8212; brrrring!!!! We interrupt this hackneyed old cliche to bring you an...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Innovation" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Innovation, today, is the most vital and impor &#8212; <em>brrrring!!!!</em> We interrupt this hackneyed old cliche to bring you an announcement. </p>

<p>Here's a different suggestion for how &#8212; and how not &#8212; to innovate.</p>

<p>Boardrooms today have an insatiable appetite for innovation. Yet, few can get it right once in a blue moon, let alone master it. Why the disconnect?<br />
 <br />
<strong>Most innovation, well, <em>isn't</em>: it is "unnovation," or innovation that fails to create authentic, meaningful value.</strong> The biggest stumbling block to innovation is unnovation: most companies are too busy unnovating to ever <a href="http://blogs.harvardbusiness.org/haque/2009/05/how_not_to_manage_innovation.html">learn how</a> to truly innovate. </p>

<p>In the race to innovate, most organizations forget a simple but fundamental economic truth. A new process, product, service, business design, or strategy can <em>only</em> be described as an innovation if it results in (or is the result of) authentic, durable economic gains. </p>

<p><strong>Unfortunately, much of what our economy produces today isn't innovative &#8212; it's unnovative.</strong> The evidence is hard to dispute: we merely need to note how deep the global decline is, how consistently 20th Century business fails to <a href="http://blogs.harvardbusiness.org/haque/2009/05/post_3.html">do stuff that matters</a> &#8212; or just how many industries are caught simultaneously in deep crisis.</p>

<p>Here are some examples of unnovation.</p>

<p>The Hummer was a product unnovation, which destroyed value for both society and Detroit.</p>

<p>CDOs were a financial unnovation, that crippled the financial system, and have cost everyone hundreds of billions.</p>

<p>Integrating into auto finance was a <a href="http://blogs.harvardbusiness.org/haque/2009/04/the_best_business_model_in_the.html">business design unnovation</a> for Detroit &#8212; one which diluted and sapped the incentives to make authentically innovative cars.</p>

<p>Hedge funds are (probably) a management unnovation. Industry structure, fee structure, and well, the giant financial meltdown of 2009 all suggest that hedge funds create little value, and are simply capturing it instead.</p>

<p>Windows was, many years ago, an innovation. Today, it's an especially toxic unnovation &#8212; one which is actively stifling the development of an operating system that's not the software equivalent of an <a href="http://en.wikipedia.org/wiki/Edsel">Edsel</a>.</p>

<p>Those are different facets of the <a href="http://blogs.harvardbusiness.org/haque/2009/04/ideacast_the_zombieconomy.html">zombieconomy</a>. What do they suggest?</p>

<p><strong>Innovation today demands more substance, and less hype. </strong>A bigger SUV with even worse mileage or a razor with yet another blade are only innovative if wearing my socks inside out is too. All three create roughly the same amount of economic value. The unnovation explosion says: It's time to be much more circumspect and demanding of what innovation is &#8212; and isn't. </p>

<p>To rediscover the art of innovation, you've got to kick the unnovation habit <em>first</em>. </p>

<p><strong>So here's my challenge: are you innovating &#8212; or unnovating? How many of your new products, services, or businesses are authentic innovations &#8212; and how many are unnovations? </strong></p>

<p>I have a feeling you'll be surprised by the answer &#8212; fire away in the comments and let us know your answer.</p>]]>
      
   </content>
</entry>

<entry>
   <title>An Open Letter to 20th-Century Business</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4208</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/05/post_3.html" />
   
   <published>2009-05-25T20:21:45Z</published>
   <updated>2009-05-26T13:02:54Z</updated>
   
   <summary>
        
              Dear 20th-Century Business, You blew it. Instead of doing stuff that mattered, you ended up doing stuff like this: &quot;The...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Financial crisis" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Dear 20th-Century Business,</p>

<p>You blew it. Instead of doing stuff that mattered, you ended up doing stuff like this:</p>

<p><em>"The Jonas Brothers sat backstage recently at the El Rey Theater here, politely answering questions from a small cluster of reporters about their new CD....</p>

<p>...The band's outside efforts include a line of branded energy drinks and starring roles in "Walter the Farting Dog," a movie for 20th Century Fox based on the best-selling children's book."</em></p>

<p><a href="http://www.nytimes.com/2009/05/25/arts/music/25jonas.html">That's an amazing sentence</a>. Everything that's wrong with 20th-Century business (and 20th-Century economics) is perfectly encapsulated in it. </p>

<p>It's the essence of <a href="http://blogs.harvardbusiness.org/haque/2009/01/davos_discussing_a_depression.html">dumb growth</a>: spending millions to create a boy band with the half-life of a mayfly...all to push-market sugar-water and lowest-common-denominator flicks that fail to make kids smarter, happier, or better in any meaningful way. Welcome to the <a href="http://blogs.harvardbusiness.org/haque/2009/04/ideacast_the_zombieconomy.html">zombieconomy</a> &#8212; want fries with that decline? </p>

<p>Yet, on the other side of the divide, we've got economists proposing, for example, the <a href="http://interfluidity.powerblogs.com/posts/1242951098.shtml">nationalization of credit</a>. </p>

<p>What happens when we spend our government sponsored $1k on Jonas Brothers "branded energy drinks," which create absolutely no real value? We dig ourselves even deeper into the hole of value destruction. </p>

<p>Financial engineering cannot solve our economy's problems &#8212; because they're not financial problems. They are about toxic organizations and institutions failing to create authentic economic value. And the worst offender on the list is 20th-Century business.</p>

<p>Which brings me to the point of my open letter.</p>

<p><strong>20th-Century Business, you're fired.</strong> The global economy has decided to <a href="http://www.washingtonpost.com/wp-dyn/content/article/2009/05/22/AR2009052202953.html">let you go</a>. Why? Because you turned out to be, well, a less-than-productive hire. You failed to live up to your end of an implicit but very real social contract: do stuff that makes people better off. Instead, you did stuff that trivializes, belittles, and enfeebles people. </p>

<p>You failed to do the meaningful stuff, and today the bill is coming due. What does that bill look like? It's not about numbers. It says:</p>

<p><strong>The only viable solution to the zombieconomy is a better kind of business, built from the grass-roots up</strong>: a new generation of radical innovators that <a href="http://www.briteconference.com/Videos/HaquePresentation.aspx">challenge and disrupt</a> lame, brain-dead 20th-century business. The kind of business that, for example, push-markets toxic junk to kids.</p>

<p>Who are some of those innovators? We've discussed lots of them &#8212; Apple, Google, Tata, Threadless. What makes them different is simple. They are more profitable and valuable than rivals because, well, they do stuff that counts.</p>

<p>Because they do, I'd miss them if they were gone. Would anyone miss the rest of you? I'm not so sure. Maybe that's something to chew on.</p>]]>
      
   </content>
</entry>

<entry>
   <title>Leadership 2.0, and How Not to Achieve it</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4207</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/05/leadership.html" />
   
   <published>2009-05-23T13:50:38Z</published>
   <updated>2009-05-26T13:17:08Z</updated>
   
   <summary>
        
              Here&apos;s an interesting rumour (from Mike Arrington, so let&apos;s take it with a skyscraper-ful of salt): CBS turned over Last.fm...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Innovation" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Leadership" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Here's an <a href="http://www.parkparadigm.com/2009/05/23/fears-fulfilled-big-corporate-stupidity-part-7638/">interesting rumour</a> (from Mike Arrington, so let's take it with a skyscraper-ful of salt): CBS turned over <a href="http://www.last.fm/">Last.fm</a> listening data to the RIAA.</p>

<p>The music industry has big, big problems. Let's use them to illustrate a bigger idea: next-generation leadership.</p>

<p>In my <a href="http://blogs.harvardbusiness.org/haque/2009/04/ideacast_the_zombieconomy.html">zombieconomy podcast</a>, I discussed the idea of leadership &#8212; not as an individual capability, but as an <em>organizational</em> capacity. Organizations that act as leaders break new ground consistently and unstoppably.</p>

<p><strong>The music industry's fundamental problem is a lack of leadership.</strong> The deeper question is: why?</p>

<p>I've talked a great deal about the "edge." Edge means the stuff that happens where organizations intersect &#8212; where interactions happen.</p>

<p>Orthodox business is obsessed with "cores." That's the stuff that happens in boardrooms. It is about dominance, coercion, tyranny, and (myopic, valueless) profit.</p>

<p>It's not concerned with what happens with what happens at the edges. </p>

<p>What <a href="http://vimeo.com/3204792">happens at the edges</a> is different, and better. Meaning, democracy, participation, collaboration &#8212; these are what power leadership. And so edgy players are more (and more) valuable, because they are more innovative.</p>

<p>The music industry's biggest problem is a lack of leadership. The lack of leadership is happening because the music industry is stuck protecting yesterday's core. The lesson is: when you're stuck in yesterday's core, you can't explore new possibilities. New possibilities demand new edges.</p>

<p>Why is the music industry stuck protecting a rotting core? Because what's standing in its way is the RIAA. The RIAA is like a megacore, a <a href="http://www.youtube.com/watch?v=kF7cuJ3V5HY">Voltron of coreness</a>. Because it's a coalition of record labels, it prevents <em>every</em> label from exploring new strategies, business designs, organizational models, or ideals. The RIAA prevents every record label from learning to interact with others in newer, better ways.</p>

<p><strong>Record labels are caught in a prisoner's dilemma, and the jailer is the RIAA</strong>. Like autoworkers are held fast by unions actively working against their long-run interests, so record labels are trapped by the RIAA. A smart label would break the chains of this self-imposed imprisonment &#8212; because until they do, they can never act as leaders. </p>

<p>And until labels learn the art of next-gen leadership, the vicious circle of self-destruction will simply accelerate. Here we have the RIAA (allegedly) sucking CBS and (the awesome, path-breaking) Last.fm into the gaping maw of that vicious circle.</p>

<p>What would leadership in the music industry mean? <a href="http://structures.clubtransmediale.de/?p=236">This</a>.</p>

<p>That's it for now &#8212; fire away in the comments.</p>]]>
      
   </content>
</entry>

<entry>
   <title>How to Build (and Use) Thick Power</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4196</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/05/power.html" />
   
   <published>2009-05-21T20:20:14Z</published>
   <updated>2009-05-22T13:09:14Z</updated>
   
   <summary>
        
              He&apos;s ba-a-ack! Like a supervillain who&apos;s impossible to vanquish, Dick Cheney&apos;s moseyed on into town once again. What&apos;s Cheney&apos;s game?...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Leadership" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Politics" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>He's ba-a-ack! Like a supervillain who's impossible to vanquish, Dick Cheney's <a href="http://www.nytimes.com/2009/05/20/opinion/20dowd.html/">moseyed on into town</a> once again.</p>

<p>What's Cheney's game? Simple: to utilize kryptonite to rob Obama of his superpower. </p>

<p>Here's how next-generation strategy can help Obama win Cheney's game instead.</p>

<p><strong>Obama's power is <a href="http://blogs.harvardbusiness.org/haque/2008/11/obamas_seven_lessons_for_radic.html">thick power</a>. </strong>Thick power is a distant cousin of soft power. Like soft power, it is built by setting an example. When we can set an example that inspires others we are able to lead &#8212; and others follow. </p>

<p>In the right hands, and in the right context &#8212; witness Obama upsetting both Hillary and McCain &#8212; thick power is like having superpowers. </p>

<p><strong>But thick power has it's kryptonite. </strong>If you can be cowed, intimidated, bullied, or persuaded into backing away from your principles, the example you set collapses. People no longer find it credible, and your ability to lead vanishes.</p>

<p>The problem Obama has isn't Dick Cheney. Dick Cheney is irrelevant; he's just another evil old dude with <a href="http://www.theglobeandmail.com/life/article775097.ece">(surprisingly fashionable)</a> bad 80s glasses. Obama's <em>real</em> problem is staying true to his principles &#8212; because setting an example is built on principles. </p>

<p>Cheney's game is simple: to be Lex Luthor to Obama's Clark Kent. Cheney's goal is to dilute the thickness of Obama's power. How? By scaring and bullying Obama into betraying his principles, so Obama can no longer lead by example. Cheney's game is about using the kryptonite of compromise to rob Obama of his superpowers.</p>

<p>Unfortunately, Obama's playing right into his hands, with <a href="http://tpmdc.talkingpointsmemo.com/2009/05/ccr-obama-embraces-indefinite-detention-not-meaningfully-different-from-bush.php?ref=fpb">moves like this</a>.</p>

<p>What should Obama &#8212; and every player who wants to utilize and grow thick power &#8212; do instead? </p>

<p><strong>First: respond with a restatement of principles.</strong> Obama shouldn't ignore Cheney entirely. Thick power means others count, especially when they're evil &#8212; because they give you a chance to put your principles in even starker contrast. </p>

<p><strong>Second: use it or lose it. </strong> That means: don't betray a single principle. How does thick power break? When one principle goes, the rest often collapse like dominoes &#8212; because principles are mutually reinforcing elements of a larger system of beliefs. Instead of betraying principles, double down, and begin employing them more fully &#8212; by, for example, investing in a Manhattan Project 2.0.</p>

<p><strong>Third: force the adversary to utilize thin power, setting a counter-example.</strong> Obama should call Cheney's bluffs &#8212; because the best way to defuse thin power is to make people use it. Thin power is about controlling others &#8212; and no one likes to be controlled. If Obama called Cheney's bluff, Cheney would be forced to call on Republicans &#8212; and my guess is more than one would refuse his call. </p>

<p>Dick Cheney is one evil old dude &#8212; but the fact that he's missed the real point of thick power tells us he's not that smart. T<strong>hick power realizes increasing returns</strong>: it builds alliances &#8212; and allies create a powerful incentive to live up to your principles, again amplifying the thickness of your power.</p>

<p>See the awesome? We've come full circle to a key theme: in a hyperconnected world, good (usually) beats evil. To win Cheney's game, all Obama has to do is...be true to Barack Obama. </p>

<p>That's it for now. Fire away with questions, thoughts, or criticisms in the comments.</p>

<p>PS MoDo, I'm <a href="http://www.huffingtonpost.com/2009/05/17/maureen-dowd-admits-inadv_n_204418.html">watching you</a>.</p>]]>
      
   </content>
</entry>

<entry>
   <title>The Beginning of the End of Business As We Know It, Pt 2</title>
   <id>tag:blogs.harvardbusiness.org,2007-03-31:24.4181</id>
   <link rel="alternate" type="text/html" href="http://blogs.harvardbusiness.org/haque/2009/05/the_beginning_of_the_end_of_bu_1.html" />
   
   <published>2009-05-19T10:22:22Z</published>
   <updated>2009-05-19T14:10:13Z</updated>
   
   <summary>
        
              Thanks to everyone for the great comments yesterday. One leapt out at me: &quot;...What we are seeing is a collapse...
        
</summary>
   <author>
      <name>Umair Haque </name>
      
   </author>
   
      <category term="Economy" scheme="http://www.sixapart.com/ns/types#category" />
   
      <category term="Financial crisis" scheme="http://www.sixapart.com/ns/types#category" />
   
   
   <content type="html" xml:lang="en" xml:base="http://blogs.harvardbusiness.org/haque/">
      <![CDATA[<p>Thanks to everyone for the <a href="http://blogs.harvardbusiness.org/haque/2009/05/the_beginning_of_the_end_of_bu.html">great comments yesterday</a>. One leapt out at me:</p>

<p><em>"...<a href="http://blogs.harvardbusiness.org/haque/2009/05/the_beginning_of_the_end_of_bu.html#c047201">What we are seeing is a collapse of *crony* Capitalism...which is very different from free market Capitalism.</a>"</em></p>

<p>I suggest that what we're seeing is actually the institutionalization of crony capitalism. Check it out.</p>

<p><a href="http://www.nytimes.com/2009/05/19/business/19blackrock.html">From the NYT</a>: <em>"During one frantic weekend in March 2008, when Bear Stearns was collapsing, BlackRock's omnipresence became evident.</p>

<p>On a Saturday, the firm was hired by JPMorgan Chase &#8212; which was considering buying Bear Stearns &#8212; to value one type of Bear Stearns security.</p>

<p>The next day the Federal Reserve hired BlackRock, through a no-bid contract, to analyze and eventually sell off a $30 billion pool of risky mortgage securities that JPMorgan did not want."</em></p>

<p>You couldn't make it up if you tried. Here's a bleak scenario for tomorrow, which &#8212; though just one of many &#8212; you might want to consider. </p>

<p>Let's call it "devolution", for moving backwards. Here's what bad incentives, like those above, do:</p>

<p>1) Everyone should (always and everywhere try to) be a fund manager.<br />
2) Every boardroom is beholden to fund managers.<br />
3) Capital is only worth the present value of it's political returns.</p>

<p>Hey &#8212; it sounds just like the incentives that got us into this mess! In this scenario, forget about strategy and innovation. They're worthless. Think patronage instead. Here's why.   </p>

<p>People and organizations respond inevitably to incentives. And the incentives the Obama team has created are simple. </p>

<p>Hard work doesn't matter. Doing or being better doesn't matter. What does? Connections, deep pockets, inside info, and &#8212; most perverse &#8212; a lack of ethics. The less ethics matter to you, the more you'll bid, for example, to run the government's books.</p>

<p>It's a shame that our President &#8212; who's actually pretty bright &#8212; has turned out to be the economic equivalent of Dubya, at the time we needed economic competence the most.</p>

<p>Business as we knew it is fast coming to an end. Here's what the Obamaconomy looks like. The government champions funds. Funds champion corporations. Corporations champion markets and industries. <a href="http://dealbook.blogs.nytimes.com/2009/05/19/efforts-to-repay-bailouts-may-undercut-benefit-for-taxpayers/">No one champions people</a> (because they don't count).</p>

<p>At no point in that new value chain do markets, trade, exchange, etc. work. So what's likely to? The opposite of markets: kickbacks, bribes, side payments, influence. Want a fund to champion you to the government? That'll be $3 million, please. </p>

<p>It's development economics 101: patronage, force, and brutality are how feudal economies work. So forget about corporate, business, or innovation strategy. So I think the choice for today's boardrooms is simple: seek a patronage strategy &#8212; or work to <a href="http://www.next-conference.com/next09/2009/05/video-umair-haque-and-capitalism-20.html">build a better economy</a> from the ground up.</p>]]>
      
   </content>
</entry>

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