Four Ways to Bounce Back From Setbacks

4:35 PM Wednesday January 7, 2009

Tags:Career planning, Managing yourself, Personal effectiveness

This week's question for Ask the Coach:

What tips/advice do you have for how we can face job insecurity and loss in the current economic climate?

Today's business world is increasingly challenging--with economic unrest and rapid changes in infrastructure. Many good people have recently found themselves facing job insecurity and layoffs. I contacted my good friend and best-selling author Karen Salmansohn for some tips on bouncing back and even thriving in the face of adversity.

Karen, would you answer this question for us?

Karen: Sure Marshall, I'd be happy to!

1. To those of you who have just endured a career adversity, join the crowd--and by the way, it's a very distinguished successful crowd.

Many members of the Fortune 500 Club could easily earn membership in the Misfortune 500 Club. Successful people are not people who never fail; they are people who know how to fail well. They have learned to use the leverage of a failure to push themselves up higher.

Bill Gates relishes the lessons of failure so much that he purposely hires people who have made mistakes. Roberto Goizueta, Coca-Cola's CEO, says the risk-taker mentality is the very reason he hired back the guy who launched New Coke--a huge marketing failure. Goizueta recognized that you can become uncompetitive and dangerously inactive if you let "avoiding failure" become your motivator. "You can stumble only if you're moving," he says.

If you've recently stumbled and fallen in your career, re-focus on how your risky thinking makes you more knowledgeable. See work failure as "fullure"--full of many lessons.

2. Think like a lion about your firing. Graham Thomas Chipperfield, a lion tamer with Ringling Bros. and Barnum & Bailey Circus, was bitten by Sheba, one of his 500-pound lionesses

Before he got back in the cage with her, he analyzed the event from her point of view. First, he recognized that lions tend to think of the trainer as another lion. So, when he attempted to break up a fight between her and another lion--Sheba figured that he wanted to join fight!

Did Chipperfield blame Sheba for her inaccurate thinking? No. He took time to see the biting from her perspective. This is the same technique as that used by many therapists--beginning with Freud--called "mimesis." Through such role-play from offending party's perspective, patients can better understand why someone has "bitten" them and hopefully avoid being bitten again. If you've been fired, rejected, yelled at, take time today to see things from "Sheba's Point of View," so that perhaps you can avoid this happening again.

3. If you ask depressing questions, you will get 100% depressing answers. For example it does no good to ask yourself: Why didn't I...? What if...? Why me...? Would you accept some of the mean questions you ask yourself if they came from an outside source? Doubtful! So you have to "stop 'em and swap 'em" immediately for these questions that bounce you upward: What can I do to move forward? How can I grow from this challenge? What's within my control to change?

4. Shrink negativity into "nuggetivity." Limit the amount of time you allow yourself to think negative thoughts to three-minute nuggets, three times a day. Set aside a specific time of day when you will allow yourself to think negative thoughts. Whenever a negative thought enters your head, tell yourself it will have to wait until your preset Negativity Appointment. Who knows, maybe you won't even want to think negatively once this time swings around?

Marshall: Thanks Karen! What an uplifting interview. For more career and happiness info pick up Karen's new book The Bounce Back Book: How to Thrive in the Face of Uncertainty, Setbacks and Losses, or go to notsalmon.com.

Readers: Your thoughts and ideas on this subject are greatly appreciated. Please send comments.

People who read this also read:

 
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Comments

Great Post.
With Warm Regards,
Debashish Bramha.

- Posted by Debashish Bramha 
January 7, 2009 10:25 PM

Debashish-I am pleased that you like the post. Thank you!

- Posted by Marshall Goldsmith 
January 8, 2009 10:15 PM

Reading this post ,got me a real 'coffee kick'.I mean it gave me a feeling that there are people like me (and am not the only one!)in this world looking for answers on the same set of questions and the suggestion is more or less applicable to one and all.
Thanks Goldsmith,will try to put the suggestion to use.

Regards
sridhar,Bangalore

- Posted by sridhar 
January 9, 2009 12:41 AM

Great and timely post! Simple, yet very practical. I personally plan on keeping this and revewing often over the coming weeks and months.

Thank you very much.

Bob Savage

- Posted by Bob Savage 
January 9, 2009 11:48 AM

Great Post! Thanks.

- Posted by Troy Maxwell 
January 10, 2009 11:47 AM

Very practical, Feel positive..

- Posted by Dhiraj Sachdeva 
January 11, 2009 9:40 PM

Great post, Marshall. Karen really gets it. I'd add that flexibility is important in bouncing back. Good work!

- Posted by Marsha Keeffer, Silicon Valley, CA 
January 12, 2009 2:22 AM

An excellent post with some very useful and practical suggestions. It made me think of a few other things:

1) Just keep on trying. That is the best way to overcome a setback. The one thing successful people have in common, other than experiencing setbacks, is they keep on going and getting things done.

2) Hold on to the one or two biggest moments of success as you work through the setback. This is what many successful people do. It reminds them they have been to the land of success and it gives them the confidence required to succeed going forward.

3) It is easier to be negative than positive. You will have to work harder to regain the positive perspective. As mentioned try to limit the negative aspects of a setback but don't suppress them. Realize the more you can balance the negative thoughts with positive ones the easier it will be to get to your next success.

Richard

- Posted by Richard Rothschild 
January 12, 2009 3:29 PM

I understand from your article that Risk taking and a learning from failures attitude is what one should have .
but always going for risk isnt a wise thing to do. what i mean is the decision whether to take a risk should be carefully taken and then go for it.
For example , during my early career i was given a challange to handle which i thought i wasnt mature enough technically to handle. I could very well deny because it wasnt actually my Job But i decided to go for it and at last i could solve the problem and consequenly got a lot of appreciation in office. Now that doesnt mean i could consistently solve such problems and can take risks consistently of that sort.
i may succeed of fail and learn from that but sometimes the cost of failure is toomuch to risk.
So can you suggest a proper way of consistently taking calculated risks.


- Posted by Jaideep Dutta 
January 12, 2009 10:58 PM

Great post---excited to hear about the book!

- Posted by Kristen Fischer 
January 13, 2009 9:57 AM

Karen and Marshall,

What a timely and uplifting post. How about asking yourself the following questions?

Can adversity lead to transformation? Is it time to step back and take an objective look at your career path? Are you still passionate about your work?

On a personal note, I've practiced law for 33 years. My response to my personal "bump in the road" was to recognize it was time for a career change. Law is was what I do, not who I am.

I took a chance and followed my passion, which is internet marketing, copy writing and graphic design. I practice law 2 days per week, now. On the other days, I work at my passion, marketing my new business.

Karen, your advice to think like a lion resonnates with me. I think it applies to all aspects of your life. Looking outside your own self interests to understand someone elses point of view is great advice. Thanks.


- Posted by lawrence berezin 
January 14, 2009 9:09 AM

This reminds me of my own post on my blog a few days ago. This is the link http://ashutoshsharma115.blogspot.com/2009/01/dormancy.html

- Posted by Ashutosh Sharma 
January 15, 2009 6:42 AM

Dear Marshall, This Christmas my son spoke of his concern about how we are broadcasting over and over on Television media CNN CNBC and more our own weakness and America looking so bad. "Mom" he said. We are doing so much negative talking ourselves and now we are telling everyone on the globe. I must say your words regarding negativity is truly meaningful. As a member of NSA and hearing your at NYC at our National Speaker's Association Convention was a true privilege.
As a speaker I am reiterating the words of a song from the 40's. Accentuate the Positive. Eliminate the negative and don' t mess with Mr.In between.
Janie Jasin CSP
www.janiespeaks.com

- Posted by Janie Jasin 
January 17, 2009 3:00 PM

sridhar, Bob, Troy, Dhriraj, Troy-I am glad you liked the post and that the suggestions are helpful to you. Thank you for commenting!
Marsha-Flexibility certainly does help. Thank you for pointing this out!
Richard-Thank you for these "other things". They are very helpful.
Jaideep-I don't think it is necessary to take every risk. What this article is pointing out is that when you do take a risk, if it doesn't work out, learn from it and grow from it. And then the risk will have been "worth it."
Kristen, Ashutosh, Janie-Thank you!
Lawrence-Thank you for this post and these thoughtful questions!

- Posted by Marshall Goldsmith 
January 26, 2009 8:32 PM

Thanks for the recommendations, you have very aptly described how we will not be able to grow without taking risks.

The important question is to figure out one’s ability to handle the level of risks with appropriate mitigation strategies, without a proper plan B, we will just be shooting in the dark hoping that we will hit the magic spot.

Prakash.

- Posted by Prakash Pattnaik 
February 4, 2009 12:23 PM

I am always encouraged when I see your posts advocating the practice of evaluating a counterparts perspective when analyzing a difficult interpersonal issue. Understanding your counterpart's point of view is mandatory if you wish to accurately define your differences. Inaccurate definition of differences is the root cause for most of the "disagreement fallout" that we fear worst.

- Posted by Gregg Oliver 
February 4, 2009 10:06 PM

Karen/Marshall:
Thanks for the confidence-building post.

I think the biggest downer for unemployed people, strangely, can be their friends.

Joblessness defines you. You can’t get away from it, even when you break to go to the movies and well-intended friends say, “How’s the job search going?” Unfortunately, the question forces a self-respecting, half-truth, stock answer: “Really good. I’ve got some things going, a possible interview or two.” Even if you want to talk more about your search, you know people really are not interested enough to spend time with the details and the struggles.

Alternatively, I suggest starting conversations with your unemployed friend as if she is employed like you are. If and when she brings up the unemployment issue, only then ask questions and show your support. But let her initiate it.

Additionally, if your friend is unemployed, you need to help carry the burden by being available a few more hours a week for him, listening by moving with his emotional flow rather than offering quick-fix answers, being prepared to stick with him for the long haul when others have forgotten him, and being willing to make a tangible sacrifice – even financial -- if needed.

This is what friendship is supposed to look and sound like, isn’t it? And who needs a friend more than someone who no longer goes to an office, has no colleagues to talk with, and spends tedious hours alone in the agonizing process of searching for a job?

- Posted by Richard Skaare 
February 7, 2009 11:15 PM

Hi
A very delightful read indeed Mr.Marshall! Left me feeling good. Karen seems like a person with a lot of insight. Thank you both! :)

-Vrinda

- Posted by Vrinda Vijayan 
March 4, 2009 3:32 AM

Prakesh-Yes, this is true. Thank you!
Gregg-Thank you for this kinds words.
Richard-I absolutely agree with you. Thank you!
Vrinda-Thank you for reading!

- Posted by Marshall Goldsmith 
March 9, 2009 11:15 PM

Marshall and Sue thank you for your helpful post. I find faith helps enormously. The Psalms contains so many uplifting words that motivates one to try and try again until you succeed in your endeavour.

Marshall keep up the great work you are an inspiration

- Posted by olu 
March 24, 2009 9:15 AM

Marshall, this reminds me of the interview you did with Elliot Masie regarding leading in uncertain times. He suggested that you'd rather be in a kayak than standing on a pillar in rough waters.

You made the point that sometimes we cannot plan as far ahead, and the trick is to figure out the very best thing to do next. It seems that is true whether trying to lead a business through the recession (my experience) or trying to find a job after graduate school when your field is not hiring (my son's experience).

Kayaks in rough waters don't go straight ahead. The kayaker keeps correcting to head in the general direction desired, and learns to roll when capsized. (And roll, and roll...)

Marshall and Karen, thanks for the good ideas.

- Posted by Linda Keith 
April 5, 2009 10:59 PM

Marshall - Great Post...loved the piece on negativity. Let me try and see if it works;)

- Posted by Vish Iyer 
April 20, 2009 8:23 AM

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Marshall Goldsmith

Marshall Goldsmith is a world authority in helping successful leaders achieve positive, lasting change in behavior. Dr. Goldmith's 24 books include What Got You Here Won't Get You There, an NYT best seller, WSJ #1 business book and Harold Longman Award winner for Business Book of the Year. He has been recognized as one of the world's leading executive educators and coaches in BusinessWeek, the Economist, Forbes and The Times of London. His articles and videos are available online at MarshallGoldsmithLibrary.com and he can be reached at Marshall@MarshallGoldsmith.com His latest book is Succession: Are You Ready?:

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