What Kind of Leadership Do You Expect from the Next President?
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I worry that the
information most widely shared about today's
Thinking
along these lines has drawn me back to the work of Ronald
Heifetz, a professor at Harvard's Kennedy School, who
argued that a
different type of leadership is required to tackle complex contemporary problems as opposed to routine problems. The latter require expertise (e.g., knowledge and experience), while the former - what
he calls "adaptive"
problems, such as the complex issues of crime, poverty, and educational
reform, and to which I would add sustainable resources, global warming,
conflict in the Middle East and a number of others - requires both innovation and the consideration of values.
- Consider
how individuals' differing values influence their views and behaviors. (Remember the discussions in previous
posts of how a business situation - say, an offer to relocate - might
look very different to a Boomer and an X'er based on different values? This is an example of considering values
as part of your leadership approach.
Neither is "right" or "wrong" - the values are different.)
- Openly
acknowledge the complexity of the issues head on, without attempting to minimize the difficulties
involved. Research has found that
ignoring or oversimplifying complex challenges does not work, in large
part because of the stress it places on the organization. Leaders
need to wade in and grapple with complex issues.
- Avoid
authoritative (top-down) solutions. Instead, shift
responsibility for problems from the leader to all the primary
stakeholders.
Regarding
the last point, in "Political Leadership," a classic article co-authored with
Riley Sinder, Heifetz pointed out that we have come to accept and expect an
approach to leadership in which the leader supplies all the answers. In contrast, Heifetz and Sinder call for a future
form of leadership that provides a context
in which all interested parties, the leader included, can together create a
vision, mission, or purpose they can collectively uphold.
- Rejecting absolutes - getting comfortable with the idea that there is no final "right" analysis of events that tops all other analyses, no single rationality, no single morality
- Avoiding expressions of power or dominance - eliminating the language and metaphors of combat and practices that are designed to reinforce the hegemony of one group over others
- Celebrating differences - acknowledging both that there is no reason to grant anyone special significance or value and that the existence of differences are vital to arriving at a full appreciation of the issue and its possible outcomes
- Recognizing one's own built-in bias - acknowledging that your view and the other guy's are both ideology, rather than absolute truth, and are therefore necessarily partial and incomplete.
- Has this individual demonstrated an ability to appreciate the validity of multiple points of view? (Perhaps "flip flopping" should be viewed as a plus, if it represents a considered reflection of multiple perspectives?)
- Has this individual left open the eventual co-creation of a solution? (Perhaps a pre-set policy should be a minus?)
- Does the candidate avoid authoritative statements and categorical solutions? (Perhaps being will to listen to multiple points of view should be a plus?)
- Does he try to simplify complex problems into crisp sound-bite solutions? (Perhaps we should we wary of any answers that sound too easy to be true?)
- Can
the candidate set the context for innovation: strong relationships, willingness to
acknowledge disruptive information (to hear "bad news"), and the ability
to ask smart questions?
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Tamara J. Erickson is both a McKinsey Award-winning author and popular and engaging storyteller. Her compelling views of the future are based on extensive research on changing demographics and employee values and, most recently, on how successful organizations work. 

Comments
I like many points made by the accomplished author, especially the point of dealing with complex issues on multiple fronts. After finishing Robert McNamara's book, "In Retrospect - The Tragedy and Lessons of Vietnam" --- sometimes there are problems in life where solutions are beyond the immediate future. However, some of the points made seem to be a reaction to the last eight years under the Bush Administration. Granted, it wasn't a perfect administration by any means, but -- No absolutes? Avoid expressions of power? I question the wisdom and practicality of that advice.
- Posted by Kevin McGourty
August 7, 2008 2:48 PM
Your first criterion is right on, not only for president but for leaders at all levels.
I've noticed that leaders have become increasingly reluctant to admit to having changed their minds in recent years. The choices they make instead are to either refuse to make a decision, or to refuse to admit that they ever held a particular viewpoint in the past despite evidence to the contrary. Apparently indecision or lying are preferable to "flip-flopping".
Certainly leaders should not be wishy-washy. But there should be no shame in making a decision, continuing to re-evaluate the decision based on new facts, and if necessary changing one's mind accordingly.
- Posted by R. J. Lesch
August 7, 2008 4:53 PM
Political and business leaders need vision. I cannot emphasize that enough. Then they need to know how to communicate that vision. Then they need to lay out a very clear plan to achieve that vision. Then they need to get "buy in" from those they are leading. Currently, and quite unfortunately, most political leaders lack the necessary essentials to accomplish any of the above, particularly the vision. You see, to have vision you must have passion. If you do not have passion, you are not able to see far enough into the future to be any good to anyone as a leader. Too many of our political and business leaders have been and are, given more to personal pursuits; distracted by money and power and an over-inflated opinion of themselves. Leaders must first be servants to their passions. Things tend to fall into place after the priorities are straight.
- Posted by L. Garrison
August 8, 2008 8:18 AM
I agree with your view. While there may be some universal truths, the remaining majority of truths move based on prevailing situations - all too varied to label at the surface and prescribe a solution.
As the truth moves, so must we.
This requires not only the redefinition of what it is to be a leader but also what it is to be the the lead. We too need to be responsible to not accept the media hype and the "disaster of the day" reporting that keeps our world in a frenzy and off the important information.
- Posted by Mark Pinto
August 12, 2008 12:02 PM
business leaders are not elected to a chief executive position by their workers. presidents, on the other hand, only get a private bathroom in the oval office by public mandate. as a side issue, american democracy requires a higher power than that of a ceo. the president, cannot fire the populace when the economy gets dicey, (perhaps a special office of The Disappeared could be established for those obstinately refusing their pink slip). presidents of the united states are expected to have a political philosophy to which they adhere. that is the basis upon which they are elected. flip flopping is not rethinking, it is pandering and flapping around whichever way the wind blows. business leaders who are not especially gifted, have no plan other than their parachute, and are apt to change their minds over issues they don't understand in the first place. the difference is one is in the books of the accountants, the other is in the history books. and, for better or worse we are all part of history.
- Posted by Judy Grayson
August 16, 2008 12:55 AM