Tammy Erickson Across the Ages RSS Feed

A Question for Gen X'ers in Corporations: What Are the Constructive Solutions?

2:37 PM Thursday July 31, 2008

Tags:Generational issues

Thanks for the great comments you offered to my post regarding "10 Reasons Gen X'ers Are Unhappy at Work." Nearly 500 of you took the time to post on this site, the BusinessWeek site, or the BNET site - and many of you have sent me notes directly. I very much appreciated the coaching!

And I have a follow on request. The editors at Harvard Business Review have suggested that I write an article for corporate leaders on practical approaches to making corporate life better for Gen X. I'm not asking for examples of how corporations have created undying loyalty or any utopian extreme - just constructive ways that organizations have made your work experience better.

Interestingly, as I read all your posts, I think only one out of the nearly 500 offered a comment along these lines (not that I'd posed the question in that first post). One of you said that your company used an assessment process designed to identify your personal strengths and match you with a job that would use those strengths - and that this process made the work experience significantly better.

I'm looking for this level of specific suggestion - programs, approaches, or other ways your corporate leaders have contributed to creating a positive work experience for those in Generation X. If you have an example to share, I'd be delighted to have you post it here, letting me know if you'd be willing to talk with me in further detail. My goal is to develop a dozen or so great case examples of companies that are doing things right.

Thanks in advance for your help.

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Comments

When Celtics coach Red Auebach was asked what's the secret to being a great coach, he pulled out his signature cigar and blurted out: "You gotta' love the bastards."

I've also heard that the measure of a great leader and one that John Wooden had in spades was when your people keep coming back to see you years after they worked for you to show you pictures of their kids and tell you what they've been doing.

Maybe Gen X'ers can seem more self-absorbed at times, but I think the desire to find someone you deeply respect and then gain their respect is a powerful motivator that crosses the generations.

- Posted by Mark Goulston 
August 1, 2008 11:41 PM

Hi Tammy,
Oops, posted this on the original post...here are a couple of ideas from my experience:

1.) Intrapreneurship works wonders for X-ers so inclined. I have several very bright colleagues in my group who just aren't happy being "grinders". In other words, they're keen on creating and innovating a new process, product, etc., but they want to move on to the next "start-up". Many would leave or become less productive if they didn't get a chance to cut their teeth anew.

2.) Successful corporate X-ers seem to know themselves well. I've used some of the personality inventories -- MBTI, True Colors, etc. -- to at least start the conversation about to work effectively among diverse colleagues. This approach often unlocks a great strength of the generation -- flexibility -- which is critical for my group, which works across time zones, cultures, functions, etc.

What doesn't work is trying to replicate the path of the Boomers. I've seen too many 30-40 somethings saying things like "I want to be at position 'X' by the time I am age 'Y'..." Given the demographic constraints at the top -- at least today -- this approach has rarely led to satisfying work or life outcomes.

Thanks,
Paul


- Posted by Paul Ritchie 
August 5, 2008 4:58 PM

I very much agree with Paul Ritchie above on the comment of intrapreneurship--it has been the difference-maker for my time in corporate environments. I think in all but a couple of my roles throughouth the last 14 years I have been "employee number one or two" in newly created teams.

On the last point, though, I have a problem. I think Xers want and deserve a meritocracy. Many of my roles have involved a business development component, or a P&L responsibility. These are nice, easy, objective numbers to evaluate. I my business unit is more profitable, if I bring in more revenues than a boomer, I should get first crack at that promotion. But so should a Y/millenial. In fact, I would be more OK with a 25 year old boss who has been objectively successful than a boomer who hasn't.

Unfortunately, although almost every corporation I work with talks merit, few actually make decisions based on it. And that alienates Xers.

- Posted by Esteban Herrera 
August 15, 2008 2:35 PM

One thing that my corporation did that I appreciated is they recognized that there are different generations who see the world differently. We had a presentation from the team at BridgeWorks that shed a lot of light on the topic.

The ship is still turning, in terms of adoption throughout the corporation, but knowing that somewhere on some level the company has committed time and resources to the generational issues is reassuring.

- Posted by Jack 
August 22, 2008 12:12 PM

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Tammy Erickson

Tamara J. Erickson is both a McKinsey Award-winning author and popular and engaging storyteller. Her compelling views of the future are based on extensive research on changing demographics and employee values and, most recently, on how successful organizations work. Erickson has co-authored four Harvard Business Review articles and the books Retire Retirement: Career Strategies for the Boomer Generation and Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent. She is with nGenera.

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