
Voices » Tom Davenport » How Analytics Help Build this Champion
8:54 AM Thursday January 31, 2008
Last spring, on baseball's Opening Day, I confidently identified the Boston Red Sox on these very pages as the eventual World Series winner--based in part on their analytical prowess. You may recall that I was correct in that prediction. This Sunday, I will go out on a much more solid limb and pick the Patriots to triumph in the Super Bowl. I'm more of a baseball guy than a football nut, but fortunately both of the Boston teams I cheer for are not only winners of late, but also heavy users of analytical approaches to their respective games (the Celtics aren't doing badly either, but I think Kevin Garnett is more of a factor in their success than any statistician).
Like the Red Sox (or any analytically-oriented sports team, for that matter) the primary analytical application for the Pats is selecting the best players for the lowest price. This is particularly critical in the NFL, with its stringent salary cap. In-depth analytics helped the team select its players and conserve its dough. (Until last year the team had only a middle-ranking payroll in the National Football League, but now Tom Brady is getting expensive!) The team selects players using its own scouting services rather than the NFL-generic one that other teams employ; Brady, for example, was the 199th pick in 2000. They rate potential draft choices on such nontraditional factors as intelligence and willingness to subsume personal ego for the benefit of the team (though I had my doubts about their fidelity to that variable when they signed the famously mercurial Randy Moss before this season).
The Patriots also make extensive use of analytics for on-the-field decisions. They employ statistics, for example, to decide whether to punt or "go for it" on fourth down, whether to try for one point or two after a touchdown, and whether to throw out the yellow flag and challenge a referee's ruling. Both its coaches and players (particularly quarterback Tom Brady) are renowned for their extensive study of game video and statistics, and head coach Bill Belichick has been known to peruse articles by academic economists on statistical probabilities of football outcomes--over breakfast cereal, the legend goes.
Off the field, the team uses detailed analytics to assess and improve the "total fan experience." At every home game, for example, twenty to twenty-five people have specific assignments to make quantitative measurements of the stadium food, parking, personnel, bathroom cleanliness, and other factors. The team prides itself not only on scoring the most points ever this season, but also on having the lowest wait time for women's restrooms in the NFL. External vendors of services are monitored for contract renewal and have incentives to improve their performance. This won't help them win the Super Bowl, but it helps fill Gillette Stadium every home game.
Belichick deserves a lot of credit for the analytical emphasis (God knows, he can't get by on charm), but so do the team's owners. Just as the Red Sox owner John Henry moved the Sox in an analytical direction, Bob and (especially, I'm told) Jonathan Kraft believed that analytics could make a difference in football. Jonathan is a Harvard Business School alumnus and a former management consultant. In addition to Belichick, they hired Scott Pioli, a former Wall Street investment analyst and now the "player personnel" guru.
The only thing the Patriots lack is an analytical secret weapon equivalent to Bill James, the god of baseball statistics who acts as a "senior adviser" to the Sox. I'm not sure there is a Bill James of football. If there is, the Pats need to hire him (or her). Such a move could keep the Patriots dynasty going for many years to come.
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Tom Davenport holds the President’s Chair in Information Technology and Management at Babson College, where he also leads the Process Management and Working Knowledge Research Centers. His books and articles on business process reengineering, knowledge management, attention management, knowledge worker productivity, and analytical competition helped to establish each of those business ideas. His website is tomdavenport.com
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Comments
Hi Tom -
I just wrote a blog stating that most sales teams need to use the NE Patriots as motivation for better use of analytics.
http://www.lucidera.com/blog/index.php/2008/01/29/the-new-england-patriots-and-sales-analysis/
The patriots do have an analytical secret weapon. His name is Mr. Ernie Adams. ESPN just wrote an article about him. And, he was also featured in the late David Halberstam "An Education of a Coach."
NWB
- Posted by Nate
February 1, 2008 6:56 AM
I guess that prediction didn't work out so well. Funny that this just appeared in my email inbox today, Feb. 20 -- the newsletter editors might think twice about what articles they include.
- Posted by Nah
February 20, 2008 3:11 PM
Another thing to note is that the prediction was made once both conference championship games had taken place. At worst Mr. Davenport is looking at a 50/50 shot and with the Patriots so heavily favored it would have been a fairly risky career move for someone specializing in data analytics to risk picking the Giants.
Perhaps this is an occasion that is similar to those discussed in Dangerous Half-Truths, whereby individuals/companies do not look for instances where "best practices" fail, only where they had been successful.
- Posted by Anonymous
February 20, 2008 3:41 PM
Picking the Patriots wasn't a bad decision at the time.
Sending this out after the game and the discovery that the Patriots have been cheating by stealing trade secrets was a bad decision.
- Posted by Anonymous
February 20, 2008 4:32 PM
As others have noted, this article doesn't have a particularly long shelf life and has already reached its expiration date. Consider a recall!
- Posted by Walt Campbell
February 20, 2008 4:44 PM
Thanks very much for your comments. Those of you who pointed out our questionable timing on promoting this post via e-mail during mid-February are absolutely right, of course. Like the Pats in the Superbowl, our performance on this one wasn't quite where we wanted it to be. Thanks for keeping us honest!
- Posted by Paul Michelman, Director of Content, HarvardBusiness.org
February 20, 2008 4:56 PM
Interesting article. While many baseball teams have been using computer models to predict positive outcomes for years now, in the NFL analytics can't stop the Giants' front 4.
The timing of this article was impeccable; as a Giant fan I couldn't resist.
Jim
- Posted by Jim Fennelly
April 21, 2008 3:05 PM