Voices » Gill Corkindale » Reinventing Office Politics
8:48 AM Wednesday October 3, 2007
I am constantly surprised by the number of executives who say "I don't do politics." Regardless of nationality or organisation, they claim that politics plays no part in their work and they flaunt this refusal as a badge of pride.
You might disagree with me, but I think politics are a fact of life and managers who believe they can simply ignore or circumvent politics are naïve. Work is a complex environment and it is important to understand all the forces that shape it, from the diverse personalities we meet to the changing environment and competing agendas. The context is irrelevant -- some of the most political organisations I have encountered are charities, NGOs, and even local bridge clubs. As Winston Churchill said: "When you mix people and power, you get politics."
Take John, a British manager I coached last week who works for an American bank in London. He had recently begun working for a boss with highly developed political antennae who told him that his refusal to "play the game" was damaging his team and limiting his own career. For John, this was devastating: he had no idea how to interpret his boss's comments. "How can I become more political and preserve my integrity?" he asked.
What would you say to him? My own view was that he had to accept he was working in a fast-moving environment with competing agendas for attention and resources. Unless he engaged with the right people and learned how to influence them, he probably would jeopardise his team and his career. His refusal to engage in politics was both naïve and irresponsible.
Like many before him, John looked as if I had asked him to sign a pact with the devil. But his understanding of politics was muddled. What he recoiled from was negative politics -- the sort of behaviour that is self-serving, destroys trust, and reduces productivity. He wasn't aware of positive politics, the sort of behaviours that can be beneficial for himself and others. Managers with this type of political skills distinguish themselves as effective strategists, skillful influencers and powerful leaders.
This inability to distinguish between constructive and destructive politics results in many "good" managers being left behind in the race to the top of the organisation. They leave the way clear for "negatively political" peers to reach the top and in doing so lose their ability to influence the organisational culture. This is dangerous, as Kathleen Kelly Reardon, Professor of Management and Organization at the Marshall School of Business, believes that talent and hard work alone will not get you to the top. What separates the winners from the losers in corporate life is an understanding of politics.
Many organisations are now sending managers to business school programmes that show leaders how to navigate politics with integrity. In the UK, Cranfield and Roffey Park are presenting politics not as an organisational taboo but as a constructive way of working with stakeholders in order to get things done effectively.
Of course, there will always be those who will guard their turf and abuse power, but for those who want to develop personal political strategies to manage change effectively, improve their teamwork and networking and getting buy in to difficult decisions, here are a few pointers:
• Learn the system and work around it
• Cultivate relationships with the right people
• Understand individual agendas
• Act in a principled way
• Develop a network of information sources
• Avoid making enemies
• Build support for constructive ideas
• Build a personal reputation
• Treat everyone fairly
• Influence rather than using direct authority
• Learn how to steer meetings
• Negotiate in tough situations
• Manage conflict
What do you think? Do you believe it is more important to engage in politics than to step aside? Have you been affected by organisational politics and what are your personal political strategies for effective engagement?
Read all of Gill Corkindale's Letters from London
MORE ON OFFICE POLITICS AND MANAGEMENT:
Four Bulletproof Strategies for Handling Office Politics (HMU Article)
Business Etiquette for the New Workplace: The Results-Driven Manager Series (Paperback)
Fighting the Enemy Within (HMU Article)
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Gill Corkindale is an executive coach and writer based in London. She works with managers and leaders from Europe, Asia, Africa, Latin America and the Middle East to develop strategies for business effectiveness and personal change. Formerly management editor of the Financial Times, she uses her journalistic skills and business insights to bring a new perspective on global management and leadership.
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Comments
I wish to be valued for my work. I also treat all subordinates, colleagues and superiors with courtesy. In recent months I have become disconcerted by seeing colleagues who only wish to climb the ladder do so successfuly by using the tricks of office politics. I thank Gill Corkindale for telling me how I might engage with office politics while remaining true to myself.
- Posted by mr p chowdhury
October 3, 2007 2:40 PM
There is an adage that good guys (or gals) always finish last. This reflects the widely held belief that success can only be achieved by being ruthless. Whether you are a humble shop worker or a senior business executive life is about 'politics' - in plain English this means relating to colleagues, making a good impression, forging alliances, neutralising rivals and so on. Many good people tell themselves they will not 'play politics' at work, which allows the mediocre and unprincipled to rise. This is why I welcome the news that business schools are teaching people how to succeed without losing their humanity.
- Posted by james collins
October 3, 2007 7:59 PM
People such as John who stand back and refuse to engage, for fear of being labeled calculating, are cowardly and not principled. I am honest and diligent. But I am conscious of the internal dynamics of my organisation. As a result I understand our power structures. I strive to prosper within this framework.
- Posted by jennifer gurney
October 4, 2007 2:39 PM
Only the blessedly talented or those who are very lucky achieve success without planning. Not to plan is to drift and let others move forward at your expense. Planning is the same as playing the game. It is not necessary to behave badly when you do so.
- Posted by mohammed
October 4, 2007 4:44 PM
Many years ago two of my friends joined a company. One was talented, energetic and 100 per cent committed to the job. Over the years he turned down executive positions because he did not want to be stuck behind a desk. He said he had no interest in office politics. My other friend was capable but not outstanding. He was ambitious and enjoyed office politics. He cultivated the right people. Eventually he took over a department and then the entire company. My other friend was soon made redundant. The other is still in power. He is respected but not popular. His staff admire the way he planned his path to to the top. If he had been given Gill Corkindale's check list he would have ticked most of the boxes. He did not do anything bad although when required he was ruthless. Recently I saw my other friend who is retired now. He said he wished he had 'played the game' better.
- Posted by roger kelly
October 5, 2007 7:30 AM
Surely there are differences in the qualities required for success depending on the profession you are working in. There are some fundamentals, listed by Ms Corkindale. No matter what they are doing, whether they are a young army officer who hopes to become a general or the aspiring CEO of a financial insitution, everyone should cultivate the right people and build his or her reputation. Notwithstanding this the qualities needed to advance in the military, academia, law, NGOs, medicine, business, the media, politics, manufacturing and elsewhere vary. In some it is an advantage to be seen as selfless. In others the ambitious are expected to be devious. Next we have the question of what is needed to rise to the summit in any profession. Is it possible to become a CEO, a five star general or the top lawyer in your field without developing a ruthless streak?
- Posted by mr r coady
October 7, 2007 6:00 AM
I agree with Ms. Corkindale's comments on Office Politics but in my personal experience, "playing the game" did not help me keep the job - I was eased out and very smoothly too. In any other organisation, I am sure that my abilities to navigate the officescape would have resulted in promotions and pay rises but where the "enemy" is "uncivilised" as was my case, even the most adept politician would have found themselves out on the street. In the two years I worked in the firm, I achieved the seemingly impossible mainly by showing whichever faction I was dealing with to accomplish a goal how they stood to benefit and being sure not to step on any egos or agendas as I made my way towards my objectives. The company culture, however, was pro the regular definition of office politics - negative, unprincipled people were, without exception, rewarded. Fortunately for me, and I suspect because of the very good reputation I built at the old office, I was able to get other employment in a short time and have not grown disillusioned with the Corkindale brand of Office Politics, which I continue to practice even at my new place of work and I find I still sleep very easy.
- Posted by Evelyn Mung'au
October 8, 2007 9:01 AM
I am consultant in Italy,Milan and I see the devastation office politics leaves in its wake and the potential lost opportunities.Companies are very much aware of this situation but HR depts have their hands tied due to the fact that if the people mainly responsible for office politics deliver results then this is the bottom line.For talented people who love what they do, your suggestions can be an excellent interum solution.The problem arrives when it goes on too long the people disengage as they see that only office politics pay and not meritocracy,and of conquence credibility is lost.Power seems to be the only leverage here and basic personal dignity lost.
Damage limitation exercise for short term management of the situation is do not lose faith in yourself , be transparent and of course be impeccable with your words
- Posted by Carl Rodgers
October 10, 2007 3:09 AM
Kelly Reardon is right. Talent and hard work are not enough. Anyone who wants to succeed in any organisation must understand how this organisation functions. If you follow Gill Corkindale's advice you can be politically astute without behaving badly. But you cannot be Mr or Mrs Nice Guy all the time. Those who want to rise to positions of leadership have to be selfish and believe in themselves, which requires arrogance. Good leaders are fair but never shirk from tough decisions, even if they are unpopular.
- Posted by jad allen
October 14, 2007 5:14 AM
At the beginning of Imperium, his acclaimed novel about Rome, the British author Robert Harris wrote: "Power brings a man luxuries but a clean pair of hands is seldom among them." Mr Harris has often dealt with the effects of power and wealth on people, most recently in his latest nook, Ghost, which describes the inherent corruption of politics. Most people in business occupy humbler roles than the leading characters of Harris's books. The stakes are lower for most of us and we do not face the same temptations to behave badly. But I think Harris has a point: is it possible to be ambitious and successful while also behaving well?
- Posted by r brooking
October 14, 2007 2:59 PM
Thanks to one of my friends who shared this interesting article with me. As an initial reaction to reading this article, I checked to see what would be politics after all? Politics is defined as the art or science of government or guiding or influencing governmental policy or winning and holding control over a government
Surprisingly, we have a tendency to connote negative to what politics means and absolve ourselves from it because we see a certain set of people who still use politics only to meet their ends. Politics is like group process where it helps everyone to achieve their own ends. It is mutual and works parallel to the office hierarchical structure as a channel of thoughts, relations, influence etc. and is unlike grapevine
People managers and leaders have to constantly manage conflicts, negotiate, influence and yet ensure that they still have a team. They cannot be branded as against idea 'a' or person 'b' but they still need to make sure that both exist even if it is extremely tough. This promotes and adds to their influence and respect and helps them grow and the team in turn benefits from being with such a leader.
Thanks
- Posted by Pranav Gaur
October 16, 2007 3:16 AM
In todays world of office it is a cruel reality that for anyone to survive and climb the ladder of success, he/she has to play this so called art form "Politics", nicely. I said cruel reality because, generally the term 'politics' is used more frequently as a synonym for something which is unethical/selfish. If one checks out the synonyms in MS word, one of the listing is 'biased'.
I appreciate Gill Corkindale could differentiate between positive and negative politics. He has established the need for each one of us who feel that we should not 'play politics' instead of taking the negative meaning of it to realise that there is much more to it. There is a grave need for more positive political players in the fray of office politics for a better office environment.
- Posted by Sanjay S Pai
December 21, 2007 12:46 PM
In todays world of office it is a cruel reality that for anyone to survive and climb the ladder of success, he/she has to play this so called art form "Politics", nicely. I said cruel reality because, generally the term 'politics' is used more frequently as a synonym for something which is unethical/selfish. If one checks out the synonyms in MS word, one of the listing is 'biased'.
I appreciate Gill Corkindale could differentiate between positive and negative politics. He has established the need for each one of us who feel that we should not 'play politics' instead of taking the negative meaning of it to realise that there is much more to it. There is a grave need for more positive political players in the fray of office politics for a better office environment.
- Posted by Sanjay S Pai
December 21, 2007 12:48 PM
Hi:
I have never seen any reseach to prove this, but I feel certain that organizations which surpress politics (either through culture or policy) and rather direct the energy spent on politics to customer focus or strategy related goals will be more profitable than firms that do not.
Thanks
Dan McAran
- Posted by Dan McAran
December 21, 2007 2:17 PM
Well, I think I'm too young to comment on such issue but as of my experience of having politics in organization; I couldn't stop myself to post here.
I think the person should be true, diligent and have the capability to do things before going for playing the game because I've seen many people who just step up the ladder based on their capability to play the game effectively. Of course, both kind of people co-exist in an organization; however, I guess the most respected are those who are of first kind and not second.
- Posted by Amit Bhandari
December 22, 2007 4:23 AM
Expecting politics-free office is not only naive but also foolish.The suggestions put forward by the author are very useful and applicable.Some of the points have really worked well in my experience.To substantiate-
1)First,recognise the set-up,culture and particularly the political environment of the office.Identify the power centers playing in the office.
2)Never try to ignore nor to resist the political culture or agents present.
3)Make your intial presence differently aganist the expectations of the so called political managers.Mind you,they keenly observe you and asses you .Don't let them to know and play on your weaknesses.
4)Here,you have to show your value system,Integrity and resoursefulness.Showcase your self in a different way both to peers and highier-ups by achieveing short-term wins.
5)Gradually consolidate your position by consistently maintaining your principled way of working.
6)Maintain harmonious relationships with the so called power -centers.Better to take advices from them in critical areas.
7)Establish your position in a such a way that it is out of the reach of these political masters.Make them feel that you can not be thier agenda and divert them from your focus.
8)Finally,it is your resourcefulness,relations with your highier-ups,results you achieve,integrity and reputation you maintain and distinctiveness shield you from any type of politics.
- Posted by Nagendrakumar
January 2, 2008 8:30 AM
Look at the Wikepedia definition and go back to first principles on this. Politics is the art of decision making and helps Organisations operate. Not indulging in Politics is an opt out.
Unhappiness at the method of Decision making and being uncomfortable with the Organisational environment means that your own core values are, or have become, incompatible with the core values of the Organisation. The subconscious 'soul' of the organisation is causing your instinctive reactions and feelings to be at variance with the explicit goals and objectives of the organisation.
This then comes down to choice, to be true to yourself either alter your values to synchronise with the Organisational values or leave
- Posted by Len Jones
January 2, 2008 12:27 PM
Politics should be realized as a natural occurence.
Every organisation needs to be governed and needs administration and control for its internal and external affairs.
As Gill Corkindale mentioned in this excellent article that positive politics is essential - it is not only required to make way to the top but also to control and influence the internal and external affairs of the organisation. Offcourse on the positive side. Perhaps our colleges should include more formal material on office politics to perpare the managers for positive office politics.
- Posted by Haris Rashid, PMP
January 10, 2008 12:51 AM
Very thought provoking article by Gill and one which, in its simplicity, can help us to try and make a positive contribution in what we do.
- Posted by Richard
January 16, 2008 8:08 AM
Gill is quite right to highlight that politics does not need to be negative, in fact when you ask managers for words that describe organisational politics they usually begin with words like 'backstabbing', 'shadowy', 'destructive', 'old boys' (or girls)network, before they get onto more positive words such as 'influencing', 'gets things done', 'targeted networking', 'leveraging allies'.
For several years we at the Academy for political intelligence have been supplying materials to academic organisations like Cranfield, Roffey Park and the Civil Service College (in addition to independent trainers, consultants and coaches)and they use our 'positive organisational politics' workshops we designed, accompanied by our unique political intelligence profile (pip) and our Executive political intelligence Coaching Profile (EpiC) instruments that help Managers, Employees and Executives to understand their own political preferences, learn how to identify the political preferences of others, and they discover practical tools that can help them overcome the negative aspects of politics by becoming more positively politically influential themselves (see our website www.tafpi.com for details or contact me wayne@tafpi.com for further information).
Over 25,000 managers and employees have been through our positive organisational politics workshops, and several hundred Executives are positively benefiting from our coaching profile, but it is a drop in the ocean. The main reason we quietly keep plugging away is because when someone like Gill raises it as an issue and 'real' people respond because of their experiences of the negative aspects of politics, we know we are on the right track and we know there is a long road ahead of us.
As an aside (as I have only just discovered this website) I think it's really thought provoking, keep up the good work Gill!
- Posted by Wayne Thomas
September 5, 2008 10:56 PM
Hi
This is a wonderful opinion. The things mentioned are unanimous and needs to be appreciated by everyone
scott
office politics uk
- Posted by Thomas
April 28, 2009 2:47 AM